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37 Years In Business

Company Details

  • Verified Licenses

Contact

46290 Erb Drive
Macomb, MI 48042
http://www.broadco.com/

Hours

  • Mon: Open 24 Hours
  • Tue: Open 24 Hours
  • Wed: Open 24 Hours
  • Thu: Open 24 Hours
  • Fri: Open 24 Hours
  • Sat: Open 24 Hours
  • Sun: Open 24 Hours
View All Details & Credentials

Achievements

Service Details

    Areas of Expertise

    • Restoration
    • Recovery Service - Fire or Smoke Damage
    • Recovery Service - Storm or Wind Damage
    • Recovery Service - Water Removal
    View All Offerings and Cities Served

    Cost Information

    • Credit Cards Accepted

    Ratings

    4.6
    30 Verified Reviews
    • 5
      24
    • 4
      5
    • 3
      0
    • 2
      0
    • 1
      1

    Highly rated for

    • Overall Rating
    • Customer Service
    Showing 21-30 of 30 results
    5.0 Judith (holly) P. Berkley, MI
    2/4/2018

    We needed our bathroom totally gutted (mold, rotted wood). They seemed interested in the work (unlike another company that came to look at it), they gave us an estimate (other company would only give partial estimate) and the work was done well. The workers were great- my mom really like Tim. Our bathroom looks great!

    Response from Company:

    Thank you for taking the time to post your review! We work hard to be a contractor you are satisfied with! I will be sure to praise Tim and the crew for their job well done! -Chuck Broaddus, Owner

    0.50 Bill N. Merritt Island, FL
    1/13/2018

    Avoid this company at all costs... Told 3 months for work completion at.... At 7 1/2 months I fired them as they had less then 30% of repairs completed... And the work was below par.... several portions had to be redone..... They did little or no work them selves.... everyone was sub-contracted!!

    Response from Company:

    This complicated larger water damage project dates back to January of 2014. There were significant delays with the insurance company at the onset and interim of this claim which was beyond our control and prohibited a clear understanding of the approved scope. All of BROADCO'S Emergency Mitigation staff have always been and will always remain employee's of the company. BROADCO also maintains employee's classified as "Skilled Trades" i.e. Carpenters, Painters, Drywall Installers, etc.. When we become inundated with work due to an unforeseeable event, which in this case was the 2014 "Polar Vortex", we as Licensed General Contractors, will bring in qualified subcontractors to aid int the reconstruction and repair portion of the project. Licensed Electricians, Plumbers and Mechanical contractors are also always utilized. Sometime in October, after not receiving ANY payment for any of the services and work performed in the preceding months the contract was cancelled. We pride ourselves on delivering the utmost Quality, Service and Value on each and every job and when an issue may develop, we make it a priority to rectify it as quickly as possible given our control of the specific situation. We continue to strive to be what we believe to be one of the best Full Service Contractors in our market. I would be happy to discuss the details of this project if requested and also tell you about the remarkable service you will receive should you hire our company, please call any time at 586-466-6250. I am proud to have the qualified and dedicated staff of today that we have trained, mentored and developed. Thank you for reading! -Chuck Broaddus, Owner

    4.0 George F. Bloomfield Hills, MI
    11/10/2017

    Response from Company:

    Thank you for taking the time to post your review. Your feedback is important to us as we strive to be at the top of our market! -Chuck Broaddus, Owner

    4.5 Jan G. Lapeer, MI
    9/22/2017

    Quick response, explained work process, project finished in reasonable time frame... satisfied with results... would hire again

    Response from Company:

    Thank you for taking the time to post your review! Thank you for the kind words and the trust in us to be called again in the future if needed. -Chuck Broaddus, Owner

    5.0 Diana M. Troy, MI
    9/19/2017

    We had an emergency situation and needed someone to come out on a weekend. Broadco called within minutes of when I posted my request and were at my house the same day. They did a fantastic job and everyone we dealt with was friendly, courteous and efficient. I would not hesitate to hire them again.

    Response from Company:

    Thank you for posting your review! We work hard at being there when you need us. I will be sure to compliment our staff! - Chuck Broaddus, Owner

    4.5 Jim M. Troy, MI
    2/24/2017

    would not hesitate to use broad-co again work was done in a timely matter, clean up was very good, they did a nice job.

    Response from Company:

    Thank you for posting your review! Your feedback is essential to our quest to remain a contractor you can rely on! -Chuck Broaddus, Owner

    5.0 Kathleen A. Allenton, MI
    1/21/2017

    All the personnel from Broadco were great. They were at my home within hours of their first call, and I was able to pick the time of their arrival. They arrived when the promised, finished the clean up in one visit, came back the next day to pick up the fans and dehumidifier, and removed all damaged/destroyed items completely. The original estimate was lower than the on-sight final price quote, but their advice and service and pleasantness was still worth the price.

    Response from Company:

    Thank you for the review, it's an important part of our gauge on customer satisfaction. I am proud to have such a qualified and dedicated staff! -Chuck Broaddus, Owner

    5.0 Christine P. Macomb, MI
    9/23/2016

    We hired Broadco for two projects: 1) dry rot repair in subfloor, and 2) HVAC tear out and seal up openings where the duct work was. From the first phone call, everyone I talked to was professional, nice and followed through as promised. I spoke with the owner who was very helpful, and then assigned our work to a project manager (PM) for site inspection and quotes. The PM had great follow through (which is rare in that kind of business), was knowledgeable and personable. The crews (2 different ones based on 2 different jobs) were also courteous and did good work. I would absolutely hire them again, and absolutely recommend this company!

    Response from Company:

    Thank you for your kind review and recommendation. We work well together as a team to deliver you the best product possible. -Chuck Broaddus, Owner

    5.0 Bibianne Y. Auburn Hills, MI
    6/23/2016

    They are by far the best company to work with in the time of unexpected home project distress. Every single person we were in contact with was professional and conscientious to a tee. What a find we discovered in Broadco! Highly recommended!

    Response from Company:

    Thank you for taking the time to post your review! Every member of the BROADCO team has work hard to become some of the best in the business, dedicated and professional. We appreciate the recommendation! -Chuck Broaddus

    5.0 Sheila T. Webberville, MI
    5/2/2016

    Great and very professional work they did. I'm happy with the outcome.

    Response from Company:

    Thank you for your comments and review. We strive to provide the customer satisfaction you deserve. Our staff works hard at doing a great job and I am grateful for them! -Chuck Broaddus

    Photos

    Broadco Inc
    3
    Kitchen Fire Remodel
    5
    Kitchen Fire Remodel

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