Beefcake Moving & Storage, Inc.

Gabbing assisted me throughout the whole process. Her customer service and concern to ensure a smooth process is above and beyond reproach! Thank you so much Gabbi.

They tripled the fee the day before the move, when the contract could only be cancelled with a penalty, and too late to get someone else. They lied and said the inventory we gave them was not sufficient. It was a typical 1 bedroom apt, no appliances. We agreed to pay for a couple of extra boxes, but the rest was a bait and switch scam.

It was upsetting to find the charges to be substantially higher than the **binding estimate** once the driver arrived for pickup. That and the fact that they also up charge to process payments and ONLY use Square payment app, when meanwhile others like Google Pay and Zelle are FREE. Lastly, it took weeks to have the delivery, so I was forced to live out of a suitcase for those weeks. Added **bonus** was the argument I found myself engaged in with Gabby, their Office Admin (?) when time came to pay the balance, since for that they ONLY take cash or USPS Money Order. Yes, it was in the lengthy contract, so clearly I should have read it carefully rather than scanning it. But I believed the initial deposit and the partial payment (which is how they require that you pay, when I would have preferred to pay the total at the inception and not incur charges and have to worry about making several payments) were required to be in cash / M.O. also, but they accepted online payments for both of those, so this seemed to be more of a **preference** rather than a rule. In summary, all I can say is read what you are signing, CAREFULLY, in detail; even if it seems like **common sense** or you believe since the company did things one way before, do not assume this is how they always do it. Regardless, I was always trained that the customer is always right, which, even loosely translated, means to always be POLITE and respectful to customers, even if you believe they are wrong. Arguing and raising your voice to customers is NEVER an option.

Gabbie from Beefcake has been so professional and kind throughout the process. Although my responses back to her had been delayed each time she was so patient and continued with the follow up calls. It was a pleasant experience doing business with her. Edan, the driver was super nice too. He made sure about the delivery time with frequent call and he arrived right on time at the promised time. Edan mentioned Gabbie personally checks all the packages loaded to the truck. It shows how they cate about the quality of work the provide. Thank you Gabbie and Edan!

From the start they were extremely helpful and transparent with pricing. The movers took great care with all of my things. This was a cross country move, the driver was diligent in staying in touch with me for delivery. Highly recommend Beefcake Moving 

Gabby is an outstanding representative for this company. From the very first phone call she was the ultimate professional answering all of my questions knowledgeably. I don't think ours was a typical move. A beloved parent who lived in a different state passed away and we had to decide what we wished to keep, what our children wanted and what was to be sold. Then needed to arrange for 3 separate deliveries in two different states. I changed my mind more than once and Gabby patiently made the changes like it was no problem. Then the packing crew showed up. They were great. We are a former military family used to moving every few years . But never did we have such exceptional service. The driver who delivered the goods to all 3 locations was outstanding. So to sum it all up, from start to finish the company exceeded all of our expectations and then some

I chose a good company to orchestrate my move - especially appreciated their suggestions which proved to be very helpful. Gabby is terrific to deal with as she's very knowledgeable and easy going. The workers present as a team, all working towards helping the customer. Very pleased!

The movers were professional and very nice. Wrapping and protective packing was extremely expensive, but the service was excellent.

Great rates, as well as great customer service. Would highly recommend!

I appreciate the professional service we received , both pickup and delivery , I would highly recommend their service to anyone in need.