Del-Val Basement Waterproofing, LLC

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14 Years In Business

Company Details

  • Verified Licenses

Contact

2903 Jolly Road
Plymouth Meeting, PA 19462
http://www.delvalbasements.com

Hours

  • Mon: 8:00 AM - 6:00 PM
  • Tue: 8:00 AM - 6:00 PM
  • Wed: 8:00 AM - 6:00 PM
  • Thu: 8:00 AM - 6:00 PM
  • Fri: 8:00 AM - 6:00 PM
  • Sat: 9:00 AM - 2:00 PM
  • Sun: Closed
View All Details & Credentials

Achievements

Service Details

  • Residential Work
  • Commercial Work
  • Small Jobs Welcome

Areas of Expertise

  • Foundation & Basement Waterproofing
  • Concrete & Flatwork Specialist
  • Repairs & Installations
  • Residential & Commercial
View All Offerings and Cities Served

Cost Information

  • Free Estimates
  • Warranty Offered
  • Credit Cards Accepted

Ratings

4.8
16 Verified Reviews*
  • 5
    15
  • 4
    0
  • 3
    0
  • 2
    1
  • 1
    0

Highly rated for

  • Overall Rating
  • Value
  • Customer Service
  • Quality
*Reviews imported from Google have not been individually verified by HomeAdvisor.
Showing 1-10 of 16 results
5.0 Google Review
7/18/2024

Del-Val was great to work with. From the estimator Craig, the team that did the work, and the office staff everyone was polite and responded promptly to questions. We are very happy with the outcome.

Response from Company:

We're thrilled to hear of your positive experience with our team, Kimberly! We take pride in delivering top-notch service to all of our clients, and we're glad Craig and the rest of the team didn't disappoint. Your compliments truly encourage us to continue our hard work. Thank you!

2.0 Dee D. Reading, PA
7/16/2024

This company customer service skills and communication are horrid. I had no problem scheduling an appt for someone to sell me on their business but they day the work was to be done, I had to call them 5x for ETA checks on their techs. They were supposed to arrive between 9-9:30am and did not arrive until 1:15pm. Each time I called about the tech ETA, I was told by the receptionist that they would check and call me right back, they never did. The 5th time the receptionist said the supervisor of the techs said they were dispatched to my location early that morning, but he does not know where they are or why they did not show up. The receptionist called back later to say the techs should arrive by 12pm but they did not arrive until 1:15pm. When the techs arrived, I found that their supervisor told them to do a job prior to coming to my location. I was supposed to receive a lifetime warranty for the work done and after 4 calls I still have not received it. Poor customer service.

Response from Company:

Sorry for the communication issue on our end. I did speak with customer and rectified situation. We even went back out to handle a service call to find out that a downspout that was installed previously was not a solid pipe and we removed old pipe and replaced pipe at no charge.

5.0 Susan S. Media, PA
12/4/2023

Did not try to pressure me into service not needed. Honest and fair pricing. Prompt call back. Would absolutely call them for any future basement needs

5.0 Google Review
8/25/2023

John and his crew remediated our crawl space and installed a french drain on our patio, with an underground sump pump. When they discovered rotting joists, they explained how they could replace them with an additional 2-days’ work. They really saved our new home - and it’s working like a charm! The house doesn’t have that musty smell anymore, and the basement just smells like new, clean insulation. I used a powerwasher the other day and witnessed the new system’s performance first-hand; all water was managed efficiently and effectively. We couldn’t be happier!

Response from Company:

Thank you for the nice review. I am glad we could take care of the issue in your new home.

4.5 Patricia A. Philadelphia, PA
6/30/2023

Cost was reasonable. The workman were pll ok Ute and professional. The final product was more than expected. Needless to say, I am pleased with the work.

5.0 Tom M. Prospect Park, PA
6/15/2023

Easy choice. Very knowledgeable, fair price, nice people. Can’t ask for much more.

5.0 Shannon M. Collegeville, PA
7/28/2022

My basement was getting wet every time it rained.. I called and was able to have an inspector come out right away for a free estimate. Everyone was so nice and very professional. I now have a dry basement! I would highly recommend them if you are in need of any waterproofing or foundation services!

5.0 Kim H. Phoenixville, PA
5/14/2022

Would highly recommend. Great price, great service, great product. Very happy with the work they did to my basement. Would recommend them to anyone who asks.

5.0 Kim H. Phoenixville, PA
5/14/2022

I would highly recommend Del Val Basement Waterproofing. They were very reliable, explained all my options, and had the best prices of all the quotes I received. We had our first big rain storm since the job was done, and my basement was dry as as bone. I am very pleased, and would recommend them to anyone who asks.

5.0 Amy H. Coatesville, PA
4/21/2022

I am very happy with the work! No more shop-vacs in the middle of the night for me! The job was done in one day and the crew was great.

Photos

Del-Val Basement Waterproofing, LLC
3
Wall Replacement
Garage Floor Coating
Drain Board
Subfloor Pressure Relief

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