Apple Aire Heating & Cooling

The service technician was respectful and showed me a few maintenance items I can do myself.

TyReece was excellent, kept me informed of the progress and spoke on a technical level anyone could understand.

TyReece did a great job servicing our hvac system. He communicated with us during the entire process, and explained everything that he was doing to service our system.

I called Apple Aire to come out to my house to perform service on my furnace because it was not running properly. They evaluated the problem, let me know what was wrong and gave me the price to do the repairs. They also worked up a price for a new furnace. After reviewing everything with Shane Terry, it only made sense to go with a new furnace. The new furnace would come with all the warranties where as my existing furnace was over 16 years old and had no warranty. Devin & Alex were here the next morning to install the new furnace. They arrived around 8:30 and were done by 12:30. They came in, covered my floors with their carpet runners and they took care of everything. Their work was impeccable, they were very courteous and I couldn’t have asked for a better installation crew. Once the work was complete, they went over everything with me, plus they took the time to get the app downloaded on my phone and walk me through getting the thermostat registered. The overall experience was great!

Something happened with my first text for the survey so I'll complete it again. Shane did a great job with the furnace 👍. He determined the problem and let me know what was needed to correct it. The problem was the faulty wiring harness. He ordered the wiring harness and returned in a week for the installation. Meanwhile he did a fix that allowed the furnace to operate without incident. I would recommend Shane to anyone that would need furnace work. Thanks to Shane for a job well done in a very courteous and professional manner. Don.

Detail oriented and educational!

Huge job. Replace two furnaces and two ac units and clean all ducts. Was done on time, very professional. It was super expensive ... though I can't say if I got a good deal, bad deal or whatever ... it is what it is ... new units are working great though and the duct cleaning is a must for anyone that hasn't had it done!

They were great

Apple Aire came on time and installed the new boiler and water heater and removed the old one with as little damage to the house and mess as possible. When my electricity went out the next day on the same circuit as the boiler, they sent an electrician who fixed the problem at no cost to me. I recommend them highly.

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