HomeAdvisor Screened & Approved
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Learn about our screening process96% Recommended
17 Years In Business
Company Details
Hours
- Mon: Closed
- Tue: Closed
- Wed: 12:00 PM - 1:00 PM
- Thu: Closed
- Fri: Closed
- Sat: Closed
- Sun: Closed
View All Details & Credentials
Achievements
Service Details
Areas of Expertise
- Appliance Repair and Service
View All Offerings and Cities Served
Cost Information
- Free Estimates
- Warranty Offered
- Trip Charge May Apply
- Credit Cards Accepted
Reviews
Write a Review
Showing 1-10 of 48 results
0.50
Lamar W.
Mount Juliet, TN
6/7/2024
0 stars is what I would like to enter. Extremely poor service, came 2 times to fix a leak. Caused a new leak and they refused to take ownership for it. The owner, Brendan, was extremely rude when I tried to explain what occurred. This is an example of how Brenden responded to me via text: Brenden: "I'm not gonna fight with you over it the video clearly shows the line isn't leaking the blue valve housing is. There is no way you had a drip that bad for 2 weeks and just noticed it today. You noticed a tiny defrost water leak 12 hrs after they left. They didn't unhook the water or turn the water off or mess with the water in any way so there's no way they cracked the valve. I am not replacing a part we didn't break or damage. Period. " Me: "Brendan, thanks for your time. You know this isn't right. I was referred to you by a very good friend, disappointing. Referrals go a long way as you know. I'll be sure to pass along this thread and the experience to him and all the other businesses owners in our network. God bless"
Response from Company:
Your review pretty well sums up the situation. We can't replace something we didn't damage for free. I offered a discount to you to fix an unrelated repair weeks after cleaning your drain. I'm sorry you feel they are some how connected. I value customer service above all else, but I'm not going to give away free things just because you used our service. I'm sorry you had another issue a few weeks later and best of luck in the future repairs you have done. If you change your mind and would like us to fix it at a discount please reach back out 615-568-8501 Thanks!
4.0
Tom W.
Franklin, TN
3/16/2023
Good and timely service. Very good answering service and appointment scheduling.
5.0
Lee P.
Ashland City, TN
3/19/2022
On time, found and fixed the problem with parts he brought.
5.0
Stuart G.
Lafayette, TN
5/5/2019
2
5.0
Brian O.
Ashland City, TN
5/4/2019
Great. On the spot prompt. Great customer service. Go to for anything appliance now.....
5.0
Kerry W.
Panama City, FL
4/26/2019
By the time I hit send on the service request with HomeAdvisor. My phone was already ringing with the pro I was matched.
5.0
Davis W.
Kingston Springs, TN
10/27/2018
5.0
Todd D.
Franklin, TN
10/15/2018
They were professional and on time.
5.0
David N.
Scottsdale, AZ
10/9/2018
Thanks
4.5
Jody G.
Burns, TN
10/2/2018
Timely, responsive. Got it done right, the first time.
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