- Residential Work
HomeAdvisor Screened & Approved
This service professional has passed the HomeAdvisor screening process.
Learn about our screening process94% Recommended
19 Years In Business
Company Details
Hours
- Mon: 12:00 AM - 11:59 PM
- Tue: 12:00 AM - 11:59 PM
- Wed: 12:00 AM - 11:59 PM
- Thu: 12:00 AM - 11:59 PM
- Fri: 12:00 AM - 11:59 PM
- Sat: 12:00 AM - 11:59 PM
- Sun: 12:00 AM - 11:59 PM
Achievements
Service Details
Areas of Expertise
- Garage Door Install, Service, and Repair
- Garage Door Opener Install, Service, and Repair
Cost Information
- Free Estimates
- Warranty Offered
- Trip Charge May Apply
- Credit Cards Accepted
Reviews
Write a ReviewWhen making the appointment a couple days in advance, I was told the exact opener model I wanted was in stock and would be on the technician?s truck, so I took off work to get it installed. A1 Garage Door Service would not provide any pricing when scheduling the appointment. When the technician arrived, he didn?t have the model I requested. Even more concerning, while he was still on my property, I received an email showing a ?29-point safety inspection? marked as completed ? even though no work or inspection was done. I spoke with a manager who apologized and offered a $100 discount; however, they still have not provided itemized pricing. Based on the quote I received afterward, A1 Garage Door Service appears to charge very high amounts in labor and other hidden fees for a job the technician said would take about an hour. The technician was polite, but A1 Garage Door Service did not have the product they promised, refused to provide itemized pricing, and sent a false inspection
After seeing all the great reviews, I chose this company... HOWEVER, I schedule online, and THEY NEVER CAME! When I called, they said their online system "allowed" me to schedule for a day that was NOT available (even though I received an appointment confirmation email), and they could reschedule me for FOUR DAYS LATER! This is unacceptable! THEY made a mistake, and they wanted ME to wait another 4 days! What?!? This is VERY bad customer service, and I do NOT recommend this company - so unprofessional!
The technician was prompt and thorough and did a good job
Good service very and knowledgeable
This is the second time Iâ ve used this business and am so impressed by the workers! They are thorough, kind and knowledgeable! Thank you Rory for your outstanding work!!! Highly recommend
I received a text when Jesus was on his way. He explained everything and all of our options and pricing. He did a 29 point inspection. Once again, gave us upfront prices. Fortunately he was able to fix the problem and get the new remotes working even though our Genie motor is very old. So happy with the service and as a Realtor for 29 years will be referring A-1 to all my clients! Jo R Tucson Az
Experienced, kind and customer oriented. Very satisfied so far
Door was in bad shape. GDS fixed the door quickly Somewhat pricy
William was on time for for his appts; did good work and is personable.
Great. He took care of and fixed the problem.
Photos
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