Small & Major Appliance Services in Saint Charles, IL

"Ish took my call on Saturday for an estimate on a new furnace and came out on Sunday. He was very personable and knowledgeable. His estimate included a new filter rack for a larger filter, install of a furnace box for better air flow under the furnace, replaced the plastic tube drain with pvc drain coil directly into the drain, new gas pipe, fittings, electrical, and new PRO Thermostat; all for a very fair price. He and his crew came early Tuesday morning. The job took roughly 6 hours from start to finish. They did a very thorough and professional job. Ish took pictures to show me and my husband the cracks in 4 coils he found, one crack was large enough for the flame to burn through and damage the flame sensor. These cracks were very serious, as CO2 could have been leaking but also, as Ish pointed out, the large breach in one coil could have burned our house down. Please let this be a warning to all - have your furnace coils checked after the warranty expires. Our furnace was 30 years old. We were very lucky! Also, in conversation, I found out that Ish is very involved with the Watch Dog Dads Program in his daughter's school district. I worked in another district who also participates in the Watch Dog Dads Programs. Kudos to you Ish!"

"Great experience with Aqua Knight. Walked through the estimate on Saturday. Came first thing Monday and knocked it out. Would recommend them for anyone needing a new hot water heater."

"Very nice person to have to rely on. Professional, quick response, and respectful of customer time too. Awesome job!"

"Rob is very easy to work with and does good work."

"I recommend this company, very friendly and very good job, willing to help"

"Professional, on time and great communication. No issues with my furnace since it was replaced. Will recommend to all my neighbors."

"First to call, reasonable pricing and good service. They fixed my issue the first time."

"These guys are very wonderful! They got right in, found the issues, gave me a good price, got right to work, and fixed the problem fast. They also did some preemptive work so I can sleep at night. I hope I never need to call a plumber again but if I do, it will be these guys."

"They set an appointment, called to let me know the tech was on his way, then showed up early. I m very happy about this. Normally I m waiting for 2 hours and upset by the time the tech arrives. When Manny showed up he was friendly, knowledgeable, and respectful. Definitely will use them again. I also signed up for a service contract so I will not have to worry about my heat going out."