Small & Major Appliance Services in Kent, OH

"Brian was super knowledgeable & helpful. He went above my high expectations for a quality contractor."

"The tech who came out to quote our project was incredibly knowledgeable and helped with every single project. The tech who came to install everything came out the day after quoting and had everything installed very quickly."

"Great work! They installed a new furnace and A/C unit efficiently. The team was friendly, thorough, and took the time to walk me through how everything works."

"I was incredibly impressed with the entire experience. I received a call within 10 minutes of contacting Angie along with dates available. Mackin sent a crew at the time scheduled. Kristain was able to diagnose the issue with my hot water tank within 10 minutes. I did not need to replace the hot water tank like I had been told by another service. The blower needed condensation removed which solved the problem. The tank would have cost $2350. My wife and I are incredibly impressed with the ethical treatment we received and will become new customers of Mackin. Thank you once again for your oustanding customer service and highly ethical business standards."

"Worker was very nice."

About us: "We are committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests, and make their concerns the basis of our business."

"He knew exactly what needed done for the project and was able to get all of the supplies and perform all of the labor in one day. He was professional and helpful and did great work! I will definitely contact him again for future projects."

"Customer service and communication were fantastic. He called me about 10 minutes after I received his information through Angie?s. We made arrangements for him to come the following morning between 8 and 10. He was promptly there at 8 AM., he quickly got to work, assess the situation and figure out the best way to solve my immediate problem, which was the furnace wasn?t working. He needed a few things so ran out to the local hardware. Once he got to work, he was finished and cleaned up within about 45 minutes. Furnace was back up and running, with a new breaker. I wouldn?t hesitate to recommend him to a friend or neighbor!"

"Chris did excellent work and was very professional. The work was somewhat of an emergency, since my old toilet was leaking. He arrived on time and worked quickly. Chris is a highly competent individual and we discussed some future projects prior to his departure."