Small & Major Appliance Services in Kent, OH

"The job was done efficiently and cleaned and the plumber knows very well his job"

"I was incredibly impressed with the entire experience. I received a call within 10 minutes of contacting Angie along with dates available. Mackin sent a crew at the time scheduled. Kristain was able to diagnose the issue with my hot water tank within 10 minutes. I did not need to replace the hot water tank like I had been told by another service. The blower needed condensation removed which solved the problem. The tank would have cost $2350. My wife and I are incredibly impressed with the ethical treatment we received and will become new customers of Mackin. Thank you once again for your oustanding customer service and highly ethical business standards."

"Brian was super knowledgeable & helpful. He went above my high expectations for a quality contractor."

"Worker was very nice."

"Customer service and communication were fantastic. He called me about 10 minutes after I received his information through Angie?s. We made arrangements for him to come the following morning between 8 and 10. He was promptly there at 8 AM., he quickly got to work, assess the situation and figure out the best way to solve my immediate problem, which was the furnace wasn?t working. He needed a few things so ran out to the local hardware. Once he got to work, he was finished and cleaned up within about 45 minutes. Furnace was back up and running, with a new breaker. I wouldn?t hesitate to recommend him to a friend or neighbor!"

"We called Wilson on a Friday afternoon with a broken AC and heatwave inbound the next week. They were out 2 days later that following Monday replacing my full HVAC system. Financing and paperwork was all done over the phone Friday afternoon with Chris, who was wonderful. We had Jimmy and Ryan out as our installers. My wife works from home and had nothing but great things to say about them. They didn't disrupt her work day by needing to turn off power or anything, just the noise from them working, which is understandable. Jimmy walked us through our new smart thermostat and helped us program it to our phones before he left. All around A+ experience, you won't find a kinder company out there."

About us: "We are committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests, and make their concerns the basis of our business."

"Dave did a fantastic job! He was here promptly when he said he was going to be here and repaired my oven with no issues"

"He was so fast to respond and was super professional and kind. I would definitely hire him again."