Composite Deck Contractors in Chesterfield, MO

"My wife and I knew that we needed a new deck and so I decided to do research. We knew that we wanted to go composite decking vs wood as we do not want to have to maintain a wood deck. We decided to research deck companies and figured we would get a few different quotes and make an informed decision based on those quotes. We decided that we would schedule on site consultations 2 at a time and after those quotes get 2 more and so on and so forth. Our first scheduled appointment was set for April 14th at 10AM and the second appointment at 1PM. The consultant that came over was Johnny Pagano. The key to being successful is all about selling 3 things. 1. The Company 2. The Product 3. Yourself. Johnny did an amazing job selling all 3. He discussed the benefits of Midtown Home Improvement all without disparaging other companies but instead focused on the benefits his company has to offer. I had ordered a sample of some composite of a different type and Johnny discussed the benefits of the Zuri PVC material that they use and showed me a color that closely resembled the color I had chosen from the other company but the Zuri has a real wood look. It was not until Monday April 17th that I decided to dig into the pros and cons of Trex VS Zuri composite and confirmed that everything that Johnny stated was correct. As a matter of fact the only side by side testing that Trex won on was the available color options and the lower price, but even on the review I had read it stated that the many colors of Trex looked like painted composite where Zuri has a true wood look. Some other benefits of Zuri over trex were the lack of fading, the lack of heat buildup and that Trex has 3 different grades while Zuri just focuses on having the best product available instead of having a good, better, and best grade material. We were sold on the Zuri, but I provided full disclosure to Johnny that I had another appointment and that I felt it would be fair to honor that appointment. He completely understoodâ ¦Unfortunately my wife did not understand and said, â No, Why do a dog and pony show with someone else when we know that we are sold on the company, the product, and Johnny.. Call the other place and cancel the other appointment. I did call the other company and then we signed a contract with Johnny for which I felt was a fair price and was told that we would receive a call within 7-10 business days to have the measurements that Johnny took confirmed and schedule the teardown of the old deck and installation of the new deck. The next step included a re-measurement of the deck by Jacob who was also very friendly and mentioned that he is excited for us as the deck will look amazing. I reached out to Anthony (one of the managers) who stated that since we do not have an HOA that we most likely will have the deck completed by the end of the May once the engineers create the CAD drawing and file for the permits. I was notified on May 16th from Amanda (Production Administrator) that the permits have been approved and the work should be starting soon. Coordinated with Jacob a few times and I feel bad that in our excitement we were blowing up his phone with â What are the next steps?â â Will this still be done soon?â , yet he stayed professional and answered our questions. I received a call from Mauricio letting us know that his workers would be coming by to tear down the old deck. They had the old deck done in no timeâ ¦. Super efficient guys. Multiple deliveries of parts were coordinated as well as confirmation of permits and told a completion date that was within the time frame mentioned. The deck was completed yesterday (June 2nd)and my wife and I could not be any happier. We will recommend Midtown Home Improvements to anyone and everyone that sees our deck as well as try to score some referral money when they make their purchases after seeing our d..."

"Very professional work extremely good very prompts and efficient If I ever call him he would respond within 30 mins. Prices are fair!"

"He is a good guy and good company."

About us: "We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer’s needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job."

"I was very satisfied with the length of time it took, they came in on time and budget. The people in the office were very good on returning my calls, it was a very good experience."

"Really nice people to work with Did a great job Kept to schedule Cleaned up beautifully"

"Rick power washed our house, fence, and portions of our patio. results were great; specifically our fence and front porch. I didnâ t think our front porch could look that good without actually replacing the metal wrap and our ancient fence looked brand new!"

"Excellent skills, perfect ethics, creative mind, smooth communication, unbeatable pricing. What more can you ask for? Jose has become a very dear friend to our whole family. (Yes, even the kids! They love him too.) We’ll continue to work with him for all future home projects. (And yes, he can do all kinds of things. His scope is amazingly broad!)"

"Great service and very professional! They arrived on time and gave us a great price. I would highly recommend them."