Small & Major Appliance Services in Parkville, MD

"Every step of the process was professional"

"I was very impressed with their commitment. After snaking the clogged drain they tested it before leaving. When it was somehow clogged again they stayed and snaked it again for no additional charge. They also guaranteed the work for 90 days. Highly recommend! Communication primarily via text instead of voice calls was also a big plus. The workers were very conscientious and wore protective booties over their work boots to protect our floors as well."

"Wonderful follow up and customer service"

"Steve is professional and caring. He helped resolve my issue immediately. Very dependable and price was reasonable. He actually cares about his customers.....not to mention his work is EXCELLENT!! Michele White Marsh, MD."

"Sometimes things do not go well, that is life, but it is how you follow up that matters. This job did not start out smoothly, apparently due to miscommunication between the office and the technician... but ended up being fantastic. First day, tech (Danny) arrived late, though he was responding to a job that another tech had already started, did not understand the scope of what needed to be done, and did not have a tool he needed. Was very nice, very polite, did not leave a mess, etc., but did not finish job. I called the office. Darlene was apologetic, she spoke with Danny and with the service manager, immediately got things rescheduled. Second day, Danny was again nice, polite, clean, and got everything completed promptly and correctly, AND took extra time to fix another problem that had come up with another unit. Great customer service, good price, professional work. Would definitely recommend AYS to others."

"We would Highly Recommend A & C Plumbing.They did an extraordinary job and really went the extra mile for us. We had to replace our main service line. And they were able to come the day after the estimate to do the work, and get the proper permits, which was great since we didn't have any water. They spent the entire day getting a monster of a job done, in the scorching heat. There was a hand dug trench 3ft deep 6 ft across for the main service line, replaced the ancient galvanized main service line, and a whole new up to code system installed inside. So, they go to tie the house into the city line and there's a leak on the city side too. They called it in to DPW and finish their part, and we had water (we hadn't for over 2 days at that point). A & C gave us the DPW work order number and we all think it's going to get taken care of, right.....ð ¤ For the next 2 weeks DPW says they are investigating and to be patient. Then they tell us it's our fault and the leak is on our side, which we knew wasn't correct, and  contacted A & C. We called DPW, A& C called DPW, we emailed, and A &C emailed. We finally got an inspector to really investigate, then DPW came to fix it, twice, after first visit we had no water. Anthony came to the second DPW service call to talk to the crew, supervisor and inspector, to make sure everything was ok and to see if they had any questions for him, then he went to his other job site. When DPW tied the house back to the water main they had clogged the line (working in an open muddy pit) and told me to call the plumber. I called Anthony (A &C), informed him of everything going on. When he finished the job he was working he came back to the house, he cleared out the traps he just installed we Finally had Water! A & C Plumbing are a small local business that really stuck with us and helped us with a difficult time with the water company. Anthony came back when we really needed him to Personally talk with the DPW work crew, supervisors, and inspectors. Competitive rates, Quality work and a Warranty!"

"Very nice guys. Even did all clean up."

"Cleaned my sewage line and diagnosed damaged pipes (On the municipal side), possibly saving me thousands in repairs. Great Job!!"

"punctual, polite, competent and reasonable"