Small & Major Appliance Services in Salem, MA

"Robert was exceptional! He was timely, efficient, and thorough! Would hire again in a second!"

"I called for a broken refrigerator in the morning and had an appt for 4pm that day. He arrived on time and was friendly and very neat while fixing the refrigerator. He found the problem and had the part with him and it was fixed within an hour. I highly recommend Mass Appliance and if ever needed will call again."

"Very professional, knowledgeable, congenial, quick, and reasonably priced. They're the company to hire for repair! And Vince is a great guy!"

"Prompt, courteous service. The issue was resolved."

"David did a great job clearing out clogged drains on mini splits and servicing all 7 units and 2 condensers. The amount of time he spent and thoroughness was clearly a step above the prior maintenance. Now we know what really needs to be done to keep the units working well, and recommend Forest Hills HVAC for any mini split system. Only drawback was that we got bumped a few times for emergency calls. We were not an emergency because we did have some functional units, so it is fair that we had to wait. If it was an emergency, I could have paid the emergency fee and gotten work done more quickly."

"Very flexible, prompt"

"Had maintenance done for heat pump & mini splits. Rafael Guzman is was professional and knowledgeable . He explained everything he was doing clearly and gave pointers to maintain system. Would definitely recommend N.E.T.R / Sila"

"Technicians were professional and efficient. The technician was very pleasant and respectful. There was a slight issue, not the technician's fault, but they responded quickly to my concern and returned promptly to address it. I would use them again."

"Maffei worked out great, they came first to provide a quote, and then returned a few days later once I was ready to complete the work. Both the front office and field technicians were ultra-professional to work with, and I will not hesitate to hire them again in the future."