Asphalt Roofing Installers in Palatine, IL

"John was the best contractor I have had work for us. He was prompt, very responsive and knowledgeable. Completed the work the next day which was very much appreciated. Next roof project I will call him."

"chuck was very responsive, the crew was friendly, took care of any questions or concerns i had"

"Our initial inquiry was answered very quickly, the estimate was thoroughly explained and the roof replacement was completed in a timely manner. We had estimates from several companies and we were most comfortable going with Williams Roofing. The day of the installation, when the weather forecast suddenly predicted hail for late afternoon, Williams Roofing quickly had the dumpster moved from our driveway to the street so we could get our cars into the garage. That is great customer service! We appreciated the expert installation, the long-term crew that did the job, the attention to detail, the clean up when the job was finished, the follow-up visit to inspect the finished job, and again, the excellent customer service. We highly recommend Williams Roofing."

"Dave from APR was very responsive to my initial request. He promptly (within hours) checked out the roof and determined the source of the leak. He provided a comparable price and offered to do the work within a few days. Because his team was able to accommodate earlier he called and came out the next day and completed the job perfectly. Dave also called the next day when it was raining to follow up to see if I had checked to see if there were any issue post work. I was impressed also with the follow from him."

"First time working with them, and Ed Schram was outstanding! Returned phone calls, showed up when expected, explained everything- HIGHLY RECOMMENDED!"

"They were hired by my father to remove for everything from his place and dispose of it as well as removing all of the carpets. We were offered a good price and all of the work was completed as promised. Excellent work. Very efficient. Will be using them again."

"I really appreciated the fact that the licensed builder and the owner of the company was the one who assessed the job and gave me the estimate. He was also present and involved in the job. His price was also the lowest for the quality I chose. He is very easy to work with. I highly recommend him."

"Rako Roofing was a great vendor and really delivered top rate service and quality of work. I am a corporate buyer for a multimillion dollar company so my nature instinct was to get three bids, negotiate and do a deep dive on each company. I was beyond impressed with Rako roofing, they delivered as promised and I had to be out of town during the repair and was worried but I received step by step photos of each phase of the repair as well as an update from a family member. The quality of service they gave me was so professional and they really made me feel that my business mattered. They were very patient with me and explained the whole repair, they even offered to meet with my insurance adjuster who had grossly underestimated the job. Rako was very detialed in their proposal and American Family immediately approved the additional cost. They are a class act vendor that I would highly recommend to everyone!!!"

"Simply put, you will NOT find a better, more honest, more helpful, more easy-to-work-with, reasonably priced contractor than John Lee and his crew at J & K Home Improvement & Restoration! We had a "complicated" set of circumstances when our home was damaged by a storm, last winter. The insurance company sent out an estimator to assess the damage and, after the company recommended J & K Home Improvement & Restoration, I was introduced to John Lee. I eventually learned that John also does estimates for a variety of insurance companies (because his company is so well regarded), and he patiently listened as I described the nuances associated with our house. During our initial consultation, he was able to clearly describe all of the steps that would be necessary and answer all of our questions. Long story short, not only was John able to address EVERY single concern and request that we had regarding the eventual repairs to the house (including roof, siding, and a window upgrade that would have cost much more if we had done it at a later time), but he spent plenty of extra time making sure that everything we had talked about was addressed to our 100% satisfaction! He was also able to persuade the insurance company to cover more complete repairs than was originally specified by the first adjuster! In addition, when we had an electrical "hiccup" associated with all the pounding on the walls, John quickly sent an expert electrician to locate and correct the problem. He absolutely could have passed those charges on to us because the failure wasn't due to any mistake on the part of his crew but, instead, he picked up the unanticipated expense himself. It was truly a pleasure to work with John! He made a difficult situation as easy to manage as possible, and we would strongly recommend J & K Home Improvement & Restoration to anyone who wants to hire a quality contractor that stands behind their work and well-earned reputation!"