Hardwood Flooring Installers in Old Lyme, CT

"We reached out to Brian on a Sunday morning and he responded within 30 minutes. That initial encounter was representative of all of our dealings with him. He is responsive and professional. There was a slight delay with a supplier, the effects of which were communicated promptly and the schedule revised. Heâ s clean and tidy with his work and pays great attention to detail. In the course of the installation of our new sliding door, Brian discovered and resolved issues left behind by the previous owner. We are very pleased with the work done and will not hesitate to have Brian work his way through our list of repairs and future projects. For thumbs up from us!"

"He also replaced my front door and did a great job."

"On time. Hard working"

"Kenny and his men were professional and the work was top notch. Even patched some extra damage sheets of Drywall at no charge. Will use the Masters Home Improvement again."

"Jim came out the same day I called to give an estimate on installing a handrail for a set of steep curving concrete steps (7) located in the front yard. He completed the project the next day. Jim was easy to work with and conscientious, with an eye for detail. Although a smaller project, he took the time to explain different options and went over cost saving methods. I decided on wood posts, balusters, and a graspable wood handrail to match the front porch and Jim immediately got to work on the project. I am very pleased with the results and would definitely hire again."

"The plumber and installer were fabulous!! They were kind and attentive and didn't mind the dogs. It took about 6 hours total to remove the old shower and the wall and replace it with the beautiful new tub, walls and ceiling"

"They did a Getter Done Job, were meticulous on clean up. Answered all questions was on the Job exactly when they said they would be. They even fixed a couple of my mistakes on painting. Overall Outstanding would HIGHLY recommend. Very personable too. Job pricing was very reasonable ."

"Excellent communication and install."

"Empire was amazing - we needed to replace/cover flooring in a room with crumbling tiles and grout. The salesman who first came was knowledgeable and offered many options and we locked in our sale price. It was easy to reschedule when we had a tornado in town and might not have had power the day of the install. Also, the flooring we had signed up for went out of stock in between the order and install time, so they approved for us to have a non-sale flooring to swap out when our time came to install at the sale price! On the day of the actual install, the installer was right on time, and did the whole room in just a few hours, checking in with me along the way with any questions and Sebastian did a beautiful job! We will absolutely be calling Empire again when we need other carpeting or flooring!"