Water Damage Restoration Services in Gurnee, IL

"Fast and very good service. My carpets look awesome!!!!"

"Absolutely the best service ever! Very Professional, neat and organized. Highly recommended"

"Simply put, you will NOT find a better, more honest, more helpful, more easy-to-work-with, reasonably priced contractor than John Lee and his crew at J & K Home Improvement & Restoration! We had a "complicated" set of circumstances when our home was damaged by a storm, last winter. The insurance company sent out an estimator to assess the damage and, after the company recommended J & K Home Improvement & Restoration, I was introduced to John Lee. I eventually learned that John also does estimates for a variety of insurance companies (because his company is so well regarded), and he patiently listened as I described the nuances associated with our house. During our initial consultation, he was able to clearly describe all of the steps that would be necessary and answer all of our questions. Long story short, not only was John able to address EVERY single concern and request that we had regarding the eventual repairs to the house (including roof, siding, and a window upgrade that would have cost much more if we had done it at a later time), but he spent plenty of extra time making sure that everything we had talked about was addressed to our 100% satisfaction! He was also able to persuade the insurance company to cover more complete repairs than was originally specified by the first adjuster! In addition, when we had an electrical "hiccup" associated with all the pounding on the walls, John quickly sent an expert electrician to locate and correct the problem. He absolutely could have passed those charges on to us because the failure wasn't due to any mistake on the part of his crew but, instead, he picked up the unanticipated expense himself. It was truly a pleasure to work with John! He made a difficult situation as easy to manage as possible, and we would strongly recommend J & K Home Improvement & Restoration to anyone who wants to hire a quality contractor that stands behind their work and well-earned reputation!"

"Josh did a great job cleaning everything up with the mold as far as I can see in the pictures!"

"Rick was very professional and their service was exactly what we were looking for at the price range. we purchased a house over the summer. during the inspection, mold was found which the previous owner declined to take care of. my agent told me i should be looking around 800 for this particular job. he also told me that mold removal service providers "smell the fear" and jack up the price.. we have a 1yr old baby so when we started collecting quotes, sure enough every vendor was quoting us for $2,000 . Rick was first vendor who gave us quote in expected price range. He was very professional and prsonable so we hired his team and we r very happy with the results."

"I spoke with Daniel on 1st day, we conversed back and forth. Right away he stated they could fix the door to close properly. Sent pics, he gave quote and stuck by that amount. Later we wanted door plate done as well. Extra amount was fair. The worker was most efficient and no nonsense, didn't stop until he was done. Very happy. Will choose again for other projects for sure."

"Very professional, if I ever need them again they are going to be the first ones I call.."

"My husband and I called 5Star to repair water damage to our unit resulting from long-term roof leakage in our building. The damage was far more extensive than first thought and they also helped us with roof repairs, mold remediation, floor repair and complete revarnishing of same. I cannot overstate how incredibly beautiful their work was. Our apartment looks as good or better than when we first purchased it 10 years ago. At every stage, Gaby kept us apprised of what work was being done and gave detailed reports on how it was progressing. We have additional roofing repair issues to address in the Spring of 2019 and will absolutely be using 5Star's services for those repairs as well. 5Star talks about "restoring your peace of mind" -- and our minds are a lot more peaceful these days since 5Star helped us. This was a large job to begin with and it got a great deal more complex and far-ranging as the work went on. Regardless of what got thrown at them, Rafael and his team took everything in stride. Each and every job was dealt with professionally, patiently and with true consideration. They knew they were working on our home and they absolutely treated our home as though it was their own. We are so deeply grateful to Gaby, Rafael and their wonderful team for their exemplary work."

About us: "North Shore Loss Consulting is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers interests, and make their concerns the basis of our business."