Small & Major Appliance Services in Burke, VA

"Same day service. Very professional. Quickly diagnosed the issue ( broken drum belt) was able to repair immediately in an hour. Polite, courteous and professional. Will use this company again if necessary and will certainly recommend to others."

"Excellent Service! Sam is extremely professional and very responsive. He was very thorough in reviewing available products without attempting to push us toward the more expensive system. Understood our need and worked hard to meet the needs! He is so responsive that he called after the sale to check which quite frankly prompted this review! Service such as that will keep him in business for a very long time! He installed as scheduled carted the old a/c and furnace away and completed the entire job in a single day as promised! Cyrus assisted with the installation and was excellent! What a team they make! Thank you!"

"I wanted to replace the door instead ended up repairing which save me money. That kind of honesty is priceless. Which many are like this service"

"Very prompt and courteous."

"On The Level did a great job. Service was on time, reasonably priced, and followed through went several unexpected problems came up that required considerable additional work. I was very satisfied."

"We had a great experience. Mark reached out to us promptly, was able to fit us in quickly, and accurately estimated his fees in advance (so no surprises on the bill!). His installation was high quality, and we will definitely use his services again."

"I am so glad I found this business! Moe came out to give me an estimate the same day I called (loved the speedy response!), he returned on the day promised with the replacement part, and completed the job right away. He was knowledgeable and very customer-oriented. I'm truly delighted to know a reputable company I can contact. Thank you Moe and Ace Appliance Pro!"

"He responded quickly and noticed that my water heater was only 3 years old. He contacted the provider and not only got it replaced at no cost...which involved getting a local retailer to forego the price for my model which they no longer carried. Speaking on my behalf was above and beyond what i would have ever expected him to do. His price was fair and he came out on the weekend. He corrected installation errors from the previous installer and was available to me after the install should i have questions. He was kind and patient in what was a stressful situation due to other issues going on at the same time. I am forever grateful to Darrell."

"The owner came out very late at night on a holiday for our emergency leak and stayed very late to fix it. Would highly recommend"