Putting Green Installers in Woodland Hills, CA

"I had just finished working with three different contractors on separate projects inside of our new home and wanted to renovate our backyard before hosting a baby shower at the end of the following month. That concentrated experience with different companies (some of which less ideal than others) left me a bit apprehensive but also helped set a standard when it came to finding the right company to revamp our backyard. Upon first meeting Oz and Brandon at our consultation, they far exceeded my expectations when it came to customer service. Sure, they took measurements of our yard and we discussed the scope of the project. However, they also took time to tell me about themselves and their work, and to get to know me and what my goals were for both the final backyard result and the process getting there. Time, affordability, quality, and professionalism were all important to me and I can honestly say that Encore Builders was able to meet all of my needs without drastically sacrificing one for another. As for their communication skills? Before, during, and after this whole experience: grade A. Before we officially decided to green-light Encore and their services, I was waiting on my other half to return home from working out of state so that he and I could discuss, in person. In the meantime, Brandon regularly followed-up via telephone calls - and never in a badgering or pushy manner. It was the perfect level of professionalism I would expect from a successful business. He genuinely wanted to make sure that we were comfortable with the information they provided and that we had a clear understanding of what our options were. For example, they initially recommended utilizing their designer to generate ideas for our backyard but the vision we had seemed relatively straightforward (I even provided rough measurements for it). We decided to forgo the designer and draw out a plan together because they were determined to help make our yard as close to our vision as possible without breaking the bank. After material costs were confirmed, Oz and Brandon would regularly text me with new ideas (minor, but money-saving tweaks) that would help us stay within budget. As far as when the project started, if Oz had not already physically stopped by to check in, he was calling me at the end of the each day to go over the happenings and discuss what I should expect the following day. He also made purchasing materials from suppliers a breeze by doing all of the legwork and acting as an intermediary for the payment process. Then there was the crew who truly cared about their quality of work. Yes, there were a few errors and minor overlooked details along the way - that is inevitable. But unlike the experience I had with previous contractors, the crew was receptive to my concerns, more than willing to correct the matter, and never once made me feel uncomfortable or bad for pointing it out in the first place. And these guys were really putting in the work. Due to an impending storm, we had (rotating) crew members here 7 days straight while our project was completed in 10 days (the bulk of which consisted of demoing, grading, resloping, and replacing 1400sf half grass/half concrete yard with brick/pavers and artificial turf). Of course, at the end of the day, Encore is running a business and making a living but they are incredibly easy to work with and are altruistic when it comes to giving their clients a beautiful yard. They even sent a team back to seal our pavers for us when we inquired about it (paver sealing is not an inherent service). We are over the moon with our results and despite my other half previously advocating for real grass, our artificial turf is so vibrant and convenient that he is eager to get some in our front yard, as well. To be clear, we absolutely plan on renovating our front yard in the near future and will ONLY be calling Encore. Thank you, you have all been phenomenal."

"Thank you very much for an amazing customer service Beautiful work on my backyard I would definitely recommend to anyone interested Any kind of extirior work"

"Solid work, great customer service and quick. They installed putting green and 2 kinds of artificial grass. They gave us sound advice on how to get the most out of our budget and dream lawn. They have wide variety of grass to choose from and are very patient with us. They ff up consistently and responds right awa."

"Workers was early on scheduled date and finished my front yard project by afternoon. The laying of the synthetic grass was expertly done and looks beautiful. All refuse, rubbish and debris was completely removed from work site."

"Sep came and handled the project himself who is the owner of the company. He was very professional and gave us a very reasonable quote. His workers are also very nice and respectful. I highly recommend them!"

"Very kind , professional . He is a great person to deal with . He promptly came around and returned calls . I will use him again"

"Green lawn transferred my back yard into a place I wanted to be instead of avoid. For over 2 months I have worked with Jose and his crew and have had no complaints. They placed grass, ground cover, two fruit trees, mulch and trimmed back plants I already had. All of this at a very agreeable price. I'm currently having them place more plants where needed. They are also mowing and edging my grass every two weeks. So very happy with their work and Jose is very personable. I would recommend this company to anyone. Thumbs up...great job."

About us: "Smart Yards, Inc., is founded by two veteran construction professionals who each have worked in Southern California for over 25 years. Paul Easley, licensed contractor, and Walter Hagedohm, licensed architect, partner in both residential and commercial clients. Our services range in synthetic turf to complete design to installation. We look forward to sharing our expertise and making your landscaping dream a reality!"

"Great customer service. Great products. Great prices."