"I have dealt with a lot of contractors over the years, but I have never had a better experience than I had with Baker's Waterproofing. We had water leaking into our basement from the floor due to hydrostatic pressure. Steve Cahl, our salesman did a thorough inspection and gave us a detailed explanation with a video of what was causing the problem was how Baker's would fix it. After we agreed on the contract, he told us what to expect, the date the job would begin, what time the craftsmen would show up, and how long the project would take. Everything he said was true. Their communication leading up to and during the job was exceptional. Steve always returned my calls immediately when I had questions. The gentlemen who did the work - Tyler Barnhart (foreman), Joey Pickard, and Brandon Miller were incredibly polite, pleasant and unbelievably hard working.Tyler called me the day before, and each morning to let me know what time they would arrive. They not only showed up on time, they were early both days! The job was finished in a day and a half. Their expertise was clearly evident in the quality and timeliness of their work. And their work is guaranteed for life with a transferrable warranty. Thank you, gentlemen, for a very positive experience! You rock!"

Louis V. in August 2024

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