Small & Major Appliance Services in Santa Cruz, CA

"Extremely prompt. Went above and beyond to explain the problem in terms I could understand."

"On time, knows what he is doing, knowledgeable and very easy to work with. Highly recommended."

"Service technician was excellent. He diagnosed the problem and explained the options for repair clearly and concisely. This company has excellent people who are honest and competent. I am impressed."

"Bob Jay's is amazing. They went above and beyond to make sure I was comfortable while they ordered and installed my new outside unit within a couple days. Highly recommended!"

"The lowest bid out of four companies, on time, excellent work, nice clean up. I will definitely recommend them to others!"

"The technician was very well aware of the issue with my water leak in the shower, and took immediate action to remedy same. Other related work will be done next year due to the New Year's holiday. But, was already scheduled. The cost of this repair was very reasonable, and the work was done professionally."

"Charles the dispatcher is a treasure. He was sympathetic, gave sound advice, and organized a replacement part and installation overnight after another contractor had said the process would take three weeks"

"Vince was quick early in the morning to contact me by phone, clear and easy to talk with, and his tech Elijah arrived midday at my door. Elijah was so kind, steadfast and smart he figured out the washerâ s problem fast, got the part, came back at 5 pm , discovered it wasnâ t a new doorlock needed and stayed 2 hours working in the cold garage until he got to the drain, pulled out a piece of metal stuck there, put the washer back together â all fixed â itâ s worked perfectly ever since. And rates are super reasonable. Hooray for Happy Again! May they thrive! Vince is Ukrainian and Elijah a young Christian here 3 years from Russia. Please everybody support them! Peace in the New Year to all. Rosie K. in Santa Cruz"

"After receiving a ridiculous bid from another plumber, I thought my old house was doomed to suffer another of my own bad repairs. David Allen saved me from that fate. Really great person and those he works with. Now he is saving the neighbor!"