Door Repair Services in Renton, WA

"A piece broke off of the door and he came out and fixed it."

"Came out within an hour of contacting them and was provided a quick estimate and scheduled immediately. The job was finished promptly, I would recommend them."

"I give Norberto SIX stars! ð ð ð ¥³"

"The technician was supposed to show up between 11am and 1pm on Thursday - he was a no-show! After repeatedly trying to call and/or text him without success, I called the office, and they said they would have him call me immediately. That was at about 3:30pm. I finally got a call hours later saying that he could make it between 6pm and 8pm. Not convenient, so we scheduled for 9am to 11am the next day. He did finally show up the next morning as scheduled. He replaced a broken spring and I had him also replace the second spring at the same time. After installing the new springs, he re-attached a bracket to the door that is where the door opener attaches to the door. He cut parts of the bracket off, used much larger and longer screws that almost penetrated the outside skin of the door, and used an impact wrench to install them which resulted in all of them stripping out the hole! I had to remove the bracket and reinstall with more and smaller screws. I did not consider this a very professional job and the price was much higher than I had anticipated based on his original estimate. The end result was the door was not fixed appropriately and still did not work when the technician left. After this initial review was submitted I got a call from Elite Garage services and wanted to know why I had written such a poor review. I told them why I was dissatisfied and that my door opener was now burned out because of the improper adjustment of the springs on the door. I was told somewone would be out to look at the job. Ron (I think he's the owner!) showed up and took about 2 minutes to tell me that it was done by a sub-contractor and was not the quality of work his company does. He informed me the person who did the work actually ruined the door and that it need to be replaced! He said his company would replace the door and install a new door opener (which I had on order) AT NO COST TO ME! Now that's what I call excellent customer service! As of yesterday I have a beautiful new garage door and a new garage door opener installed by a technician who obviously new what he was doing. It only took him 2 hours to remove all of the old installation, install the new door and opener, energize and program all 3 of the remotes. He completely cleaned up his mess and left it so clean you wouldn't know he had been there! Great job!! Thank you very much! I have already told several friends about what happened and how Elite made made me a happy customer."

"Outstanding customer service!"

"This company did an excellent job. The technician was experienced and effectively replaced my garage door opener. Would recommend to anyone."

"Nick was very friendly, trustworthy as worked In my garage while I was gone from the house, good communicator, tidy & reasonable as compared to other estimates. I was very pleased with the out come & would highly recommend Nick with Same Day Doors."

"I was skeptical when Paul called me and was the first one of three to call without any reviews on Home Advisor, but once I talked to him on the phone, I figured I’d give him a chance. Sure enough, that was the right choice. He arrived at my house and took a look at my door issue, explained to me how he will fix it and was clear about the time/materials, which made me feel comfortable. Once done, the door was working great...Thank you Paul."

About us: "Exterior Universe LLC is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests and make their concerns the basis of our business."