Water Heater Installation Services in Milton, DE

"Polite, professional, helpful and efficient. Outstanding service"

"Essentially my project normally would be very simple, to tighten an existing faucet to the counter. After inquiring through HA, MR Scott contacted me and we set up an appointment for the same day. MR SCOTT arrived promptly and on time. After examining the situation a simple project was complicated by the extreme tight quarters surrounding the faucet (which I was fully aware of). The "easy" solution was a special wrench supplied by the faucet manufacture, which neither of us had. But true to his profession, MR SCOTT managed to accomplish his mission. MR SCOTT was professional, courteous and prompt. In addition, although the work was much more complicated than originally described over the phone he maintained his original estimate which was very fair (especially compared to the "big boys")."

"My complaints were that in the quoted price, my cover was to be removed, washed, folded up, and put in my garage. I washed it and folded it with my son in law later with no price drop. His son had put the "eyeballs" in the pool on both ends, and directed them in the wrong direction, so I had no circular movement of water. I had to loosen them and redirect them myself. Also, he left in such a hurry, he didn't realize there was a big leak at my sand filter head. I had to have my son in law come a fix that. Safe to say, he would have probably fixed the above had we not been chatting so much. If I had realized all the above, he probably would have rectified them all, even the cover left for me with no difference in price. As a pool pro, talking or not, I think he should have verified all was well before leaving!"

About us: "Experience The Horizon Difference. On-Time Service. Up-Front Pricing. And The Job Done Right and Clean the First Time. GUARANTEED! Horizon Services is the region's largest and most well respected plumbing, heating and air conditioning company, with nearly 600 employees serving tens of thousands of homeowners throughout Delaware, Southeastern Pennsylvania, Southern New Jersey, and Northeastern Maryland. After a quarter of a century in business, Horizons Services remains fully committed to setting the industry standard for customer service, installation, and focusing on things that are important to busy homeowners: respect for their time, their home and their property; up-front pricing, and an unconditional 100% money back guarantee."