Heat Pump Repair Services in Kentwood, MI

"What started as a service call for my furnace that wouldn't start evolved into a full system replacement. Techs Paul & Dallen arrived within a few hours of my initial contact, and had restored heat within a couple more hours. Due to the age of my system and other developing problems they detected, they recommended meeting with their Home Comfort Advisor for an estimate. That appointment was made on the spot and Duncan came next day. If I have a word of caution, it would be that this IS a proficient salesman. He examined the system and home, discussed options and had me signed up and financed within 3 hours. The Grapids team arrived next morning to install furnace, AC and water heater. All was done in a day, and is working great so far. Other reviewers have called them "pushy;" I'd call them a local company doing their best to survive during trying times."

"I originally hired Temperature Pro for my AC/Furnace maintenance. Every time they come I get more than my money's worth from their mechanics. Everyone is not only kind, but very knowledgeable. They always offer me multiple solutions (including usually one that would cost me no money) when they find small issues. The worst moment at my house came on Dec 23, 2023. Furnace went out as we had the horrible snow storm and we were supposed to host a holiday party. Shawn from TP made sure to work me into the schedule that day after facetiming me to see if he could detect an easier fix that wouldn't require him to come out. Needless to say, he made it in time, got it fixed and no guest knew the difference. I cannot recommend Temperature Pro enough!"

"They came right away. Very courteous and polite. They assessed the issue and determined my furnace was not safe and needed replaced. I got my furnace replaced and i'm real happy with the new one."