Small & Major Appliance Services in Catharpin, VA

"Wonderful experience! Owner was very knowledgeable and discussed my options and the cost of each. Installers were very efficient, nice and did quality work. Highly and without hesitation recommend this company!"

"He responded quickly and noticed that my water heater was only 3 years old. He contacted the provider and not only got it replaced at no cost...which involved getting a local retailer to forego the price for my model which they no longer carried. Speaking on my behalf was above and beyond what i would have ever expected him to do. His price was fair and he came out on the weekend. He corrected installation errors from the previous installer and was available to me after the install should i have questions. He was kind and patient in what was a stressful situation due to other issues going on at the same time. I am forever grateful to Darrell."

"Fantastic response, very personable and willing to work with us to get a solution we were happy with. Quality work at a fair price!"

"very efficient, job well done."

"I wanted to express my utmost satisfaction with the outstanding service and experience I recently had with your team. From the initial consultation to the completion of the heating system installation, every step was handled with professionalism and efficiency. The technicians demonstrated extensive knowledge, ensuring that the system met my specific needs. The punctuality and attention to detail were remarkable, making the entire process seamless and stress-free. I highly recommend X&M to anyone in need of heating and cooling services. Thank you for your exceptional work !"

"My tech was quick to point out some rather glaring issues that were difficult to rationalize. I immediately recalled a prior summertime repair from a different company whereby my system was deemed to be at the end of its useful life. Two wires (yes two) were found unconnected at the safety pressure switch. A toggle switch on the Trane Gas valve was found in the off position also. This system will go another ten years, I'm convinced of that, but it appears this Vienna, VA outfit felt that they could make the case with dubious business practices."

"Was very friendly and helpful. Had to order a part and kept us apprised throughout that transaction as well as during all our dealings with him."

"User friendly and helpful. I would use them again"

"Responded to my initial request for an inspection/service same-day. Pricing extremely reasonable. I contracted for annual maintenance/service."