Water Treatment Companies in New Paltz, NY

"Jim was called when our regular plumber was unavailable to determine why we had no water. He quickly identified the problem as a faulty water pump switch that ceased operating. The switch had been damaged because of a poorly working pressure tank. He had quickly identified the two problems and replaced the switch and pressure tank. The lack of water had been diagnosed and repaired within an hour's time. Water restored!"

"I have had one of Mike Rivette's Hague water softeners and a reverse-osmosis filter for close to a year. I am totally satisfied. I was with Culligan for eight years, starting from when I bought the house and inherited one of their softeners. I also bought a reverse-osmosis filter from them. I went on their monthly plan and eventually found I was paying a lot of money for relatively little service without building equity for the expense, although the personnel who came to the house were all pleasant and professional. Mike was recommended by a manager at the local True Value Hardware. When I called Mike, he both asked and answered questions thoroughly. My follow-up call, perhaps a month later, convinced me to use his services. The softener settings required adjustment during the break-in period. Phone consultations were quick and expert. He made one personal visit at the time, at no charge, since he was tweaking a new system. He came to my house recently because the water had grown unexpectedly hard. He conducted routine water tests on samples I had collected over a period of days, checked the flow rate through the filter while one and then two taps were opened, and looked at basement pipes. Before long, he determined that a plumber who had recently repaired an outside faucet left a valve open. Untreated water was flowing back into lines that carried treated water. This inadvertent error was the problem and had nothing to do with the softener he so ld me nor with a transient cherson of integrity who stands by his product and is not out to make every last penny out of every transactange in the mineral content from our well. The water problem is now resolved. In my opinion, Mike is a pion. He is clearly more interested in creating a network of relationships. Through his commitment to his customers, he has certainly created a relationship with me. I do not customarily write reviews, whether at Amazon or elsewhere. In this particular instance, I've made an exception because I believe Mike is unusual in the way he does business, unusually excellent. I recommend Mike Rivette and Hague Water Systems of Hyde Park without any reservation."

"The installers were very knowledgeable what they were doing they showed up on time and made sure I understand the system fully before they leave I will definitely recommend them in the future"

"Kevan (spelled with an "a") was the only plumber who even called me back the day after Christmas. All these other companies that advertise 24/7 & Holidays emergency service did not even answer the phone. We lost power and our pipes froze in super cold weather we had Christmas 2022. In 32 years my pipes never froze but they did this time and they burst in multiple locations. Kevin called and came out the same day and worked into the night replacing multiple ruptures. He is extremely courteous and professional and I HIGHLY RECOMMEND HIM for any plumbing or water treatment needs. Ken H., New Paltz, NY."

"Quickly found and fixed my leak."

"Jason and his crew did a fabulous job at my house. They were timely, worked through some bad weather and left our property in great shape."

"We shopped around with about 4 companies for a water softening system. Mark came out to the house, answered all our questions and spent quite a bit of time going through options - didn't try to sell us stuff we didn't need - but thought we did b/c another "big" company tried to sell it to us (we've never needed a water softener in our previous home and were in uncharted waters). Didn't try to sell us a monthly service as others had etc. James came out and installed the system - He was neat, efficient, went over our questions before he left. We had a question the next day and Mark got back to us in 10 min. The quality of our water has dramatically improved. This is a wonderful local, family business,"