Yard Drainage in Westlake, OH

"Very punctual very accommodating"

"Tom and his crew great! Tom was open and upfront about work that needed to be done to our basement walls! Explained each step! I would highly recommend him for your basement problems!"

"They did a great job. Would definitely hire them again."

"Got our project done in just a few hours."

"Did a great job thank you will use you again."

"The crew did a good job installing the sump pump and waterproofing a wall. Everything regarding the electrical panel upgrade that I bought as a part of the package has been a nightmare. I took off work twice on days when the electrician was scheduled to be at my home to do the work but he never showed up and OBS never reached out to me to let me know they had canceled the service for that day. Apparently, the salesperson screwed up his quote and after wasting my time on two days, he texts me to tell me that it is going to cost me an additional $1950 to upgrade the panel (plus, the $1102 they had already factored in for the upgrade). I responded to his text and left him a voicemail but have not received any correspondence back yet, I have also attempted to contact his manager at their office but they transferred me to the wrong person on multiple occasions and I have been unable to get a hold of anyone regarding this. At this point, I just want to be credited the $1102 back that I was charged for the electrical upgrade so I can take care of it myself but the company overall has been very slow to respond and seemingly unprofessional apart from the crew who did the waterproofing work. Addition: OBS ended up refunding me the money for the electrical upgrade and throwing in a 3-year service plan in exchange for changing my review to 5 stars."

"Good people to work with. Fair and honest."

"Would hire this company again if needed. Work was completed in a timely fashion and clean up was appropriate."

About us: "Cleveland Basement Systems is the Greater Cleveland area's trusted source for basement waterproofing, crawl space encapsulation, crawl space repair, foundation repair, humidity and mold control, and air purifiers. As a locally owned and operated company, we pride ourselves on providing an exceptional customer experience for Ohio homeowners in Akron, Cleveland, Youngstown, and beyond. We are proud to be a member of the international Basement Systems, CleanSpace, and Supportworks networks. As part of these renowned networks, we have access to innovative technology and exclusive, state-of-the-art products. From flooded basement repair to crawl space encapsulation, you can count on our highly-trained team to complete your project with precision and care."