Faucet & Plumbing Repair Services in TACOMA, WA

"HIired Serge Home Improvement, i for a partial remodel of the kids bath-new shower surround and flooring. During the time, I got the bid and he started work, the laundry room flooded and I asked if he could work on that too. Serge worked with the insurance adjustor and myself to bring the bid in at the insurance companies expectations. He had the laundry room up and running in a couple of days, with lovely new trim. This was a huge relief, as I had now washer for 2 weeks and laundry was piling up. Most of the bids I got for the bathroom work were in $15-$20K or more range. Serge's costs were reasonable and we agreed on what he'd provide and what I'd provide-tile and surround. When asked why the tub should be replaced he explained he wanted to make sure the plumbing was correct. He was right about that, the previous owner had "tiled" himself and done the plumbing. It was mess but Serge fixed it. Furthermore, he used lots of water proofing which gave me peace of mind as the kids splash like crazy. In 2 weeks, the bathroom was finished, and ready to use. I had him re-caulk my tub, and replace light fixtures in the dinning room and family room. It cost a small bit more than I budgeted, but having done remodels in the past I expected that. We are thrilled with the updated bathroom and new light fixtures. I a already discussing future projects with Serge. The best thing about Serge is his doesn't do mind doing projects on your house off and on. My previous contractor stopped taking my projects, because "projects to small and piece meal". Thankfully, Serge doesn't have that attitude."

"These folks are simply the best. Great communication Anthony takes time to explain options. His team operates smoothly and efficiently. They do quality work. Friendly , on time, nothing a problem. Not inexpensive but you get what you pay for. We are ultra pleased at what he did for us. We recommend him whole heartedly"

"Auland was very professional, communicative, and got our project done in a timely matter."

"He did a great job installing my new furnace. My old furnace was old and hadn't worked in years. He went up on the roof to make sure the vent was installed and went under the house to check out the connection below. He explained everything to me very simply and I couldn't be more pleased. Thank you so much!"

"Did work per estimate and I am pleased with what was done"

"The installer, Dominnick, was the kindest, most professional, service person I have EVER dealt with!! My house is old. I've had to get MANY upgrades recently. My Dad died recently. I've had to deal with day-to-day life while grieving. I explained this to the young lady who initially answered the phone. Do you know that Hart's sent me sympathy flowers!!!!! Wow!!! I cried tears of joy from the beginning to end of my interactions with them. They go BEYOND a business transaction. Hart's is a company with a Heart!!! Human focused. Not just transactional. I hope you have a way of recognizing Dominick and the young lady on the phone who took my initial call. I also hope you have a way to recognize the Company as a whole. Truly remarkable!!!!!!"

"One of my best finds. All around excellent customer service from communication to service techs. Fair and reasonable pricing. No commission sales. Knowledgeable and efficient plumbers that do beautiful work. All my experience using these guys have been pleasurable."

"Had to use emergency 24 hour service. Technician. Was prompt, knowledgeable and thorough. I would definitely use this company again"

"Gage was a delight to work with"