Washing Machine Service Pros in Naperville, IL

"Our repair technician was very polite and honest. At his first visit, he discovered that the motor in our washer was not working. We ordered and paid for a new motor, which was supposed to arrive in 3 to 5 business days. It took longer, but I had to initiate contact with the company a couple of times to ask about it. So, communication on their part needs a bit of improvement. That said, when the same technician came back, he installed the motor and then discovered that wasn’t the main problem and we needed to replace the washer. He refunded the payment for the motor and just charged us for labor. We would hire him again."

"Very professional, cost effective and reliable, I ll recommend ss heating cooling and appliances to anyone."

"Frankie was very professional and knowledgeable. He called shortly after the appointment was set for Friday and we were able to move up the appointment by one day. It was storming this morning and he communicated that he was running a bit late due to the awful traffic the storm caused. He brought in a trainee and was very patient and professional while performing the tests on my washing machine to see why it wasn't working. It was determined that I needed a new timer and he called his office for the part. The office told us that they do not make this part anymore. He said if I could give him a day or two he would look to see if he could find it on-line. I agreed but before they could put the washer back together the office had text back that they found one and would have it shipped. I will get a call when it comes in. My service fee for today will be deducted from the total cost of the repair once that is complete."

"I recommend this company, very friendly and very good job, willing to help"

"Tom came recommended by my father-in-law and what a great recommendation he was! Tom was a true professional - highly responsive, thorough in his work, and he talked me through exactly what he was doing and why. He even made several suggestions on possible improvements to make to the sink and garbage disposal to avoid problems down the road. His pricing was beyond reasonable for the quality of work he provided and we will absolutely be using him for any future dishwasher or appliance needs. If you need a knowledgeable professional who will treat you right, be on time, provide top-notch service and communication, and follow through on his promises, Tom is your guy. I highly recommend him- and have already done so to friends, family and coworkers!"

"Excellent work, fast and explained everything he did and how to take care of my appliances I would recommend his services to others"

"John and Jenn provided the best customer service. They installed a dishwasher that another company wouldn't install. If they ran into an issue, they fixed it and moved on. No isn't in their vocabulary. Just amazing! Will definitely hire them again!"

"He did more than just paint. He did my bathroom remodeled that put a floor in. He did it. Some other work for me. He's been an excellent repair person to have. I have two other projects that I'm going to have him do now"

"The contractor who was the owner was a very good communicator, it was an unbelievable experience for me! Customer service was at an extremely high level!"