Washing Machine Service Pros in Naperville, IL

"I have had only positive experiences working with Omar, his brother and their dishwashing expert, Steve. I run a small mom and pop apartment management company and we strive to respond to our tenants appliance issues promptly and effectively. We are able to do this because of Omar and his team. They have helped us with ovens, washing machines, dryers, refrigerators, freezers and dishwashers over the past few years. I trust their expertise and appreciate their punctuality and communication."

"The contractor who was the owner was a very good communicator, it was an unbelievable experience for me! Customer service was at an extremely high level!"

"Our repair technician was very polite and honest. At his first visit, he discovered that the motor in our washer was not working. We ordered and paid for a new motor, which was supposed to arrive in 3 to 5 business days. It took longer, but I had to initiate contact with the company a couple of times to ask about it. So, communication on their part needs a bit of improvement. That said, when the same technician came back, he installed the motor and then discovered that wasn’t the main problem and we needed to replace the washer. He refunded the payment for the motor and just charged us for labor. We would hire him again."

"Very professional, cost effective and reliable, I ll recommend ss heating cooling and appliances to anyone."

"Frankie was very professional and knowledgeable. He called shortly after the appointment was set for Friday and we were able to move up the appointment by one day. It was storming this morning and he communicated that he was running a bit late due to the awful traffic the storm caused. He brought in a trainee and was very patient and professional while performing the tests on my washing machine to see why it wasn't working. It was determined that I needed a new timer and he called his office for the part. The office told us that they do not make this part anymore. He said if I could give him a day or two he would look to see if he could find it on-line. I agreed but before they could put the washer back together the office had text back that they found one and would have it shipped. I will get a call when it comes in. My service fee for today will be deducted from the total cost of the repair once that is complete."

"Tom was able to come out the next morning after I contacted him. My washing machine was squeaking during the spin cycle. He replaced some parts, and it took just a little over an hour. Did a load of laundry that same night and no more squeaking. Quick response time and the job was done right! I will be calling this company again if I need any other appliance repairs."

"Excellent work, fast and explained everything he did and how to take care of my appliances I would recommend his services to others"

"John and Jenn provided the best customer service. They installed a dishwasher that another company wouldn't install. If they ran into an issue, they fixed it and moved on. No isn't in their vocabulary. Just amazing! Will definitely hire them again!"

"Probably one of the very few contractors that put me at ease of being a homeowner for 16 years. Other contractors dispositions from Angie & Thumbtack made me feel very uncomfortable with just negotiating. Luis put me at ease right away & gave me a reasonable quote & started the overdue work in my house the next day. I would especially recommend him to female homeowners.."