Small & Major Appliance Services in Berkeley, CA

"Professional, on time, and explains what is needed and shows work completed"

"Efficient and timely response.... work done in good time and no drama!"

"My water heater was leaking profusely all over my basement floor and needed to be replaced immediately. Usually getting someone to come over in an emergency is not easy, but when I phoned Arreaga Santos Plumbing Santos said he would come over right away, which he did. My heater is in a difficult place and hard to get to, but Santos and his assistant removed it with ease. Not only was this done fast, the minute details that he attended to were performed with great care and very high quality. Also, he's a very nice guy. Based on the entire situation there is no other plumber I would use in the future. Just call him, you will be as happy as I am."

"I am very pleased with the job Rudy and his associates have done. Rudy answered my phone call right away and that was quite impressive. He came to look at the heater next morning and carefully diagnosed the problem. He was concerned that I did not have heat in the house. Rudy and his associates started working right away and changed the heater. The heater was on in a few hours. I was relieved. Rudy was reasonable too. I would highly recommend him. Job well done!! Rose"

"David and Eli at First Class were knowledgeable and personable. David responded in five minutes on a Sunday and came out the next morning. They would have charged $1300 less than the other bid for a 50 gallon heater but we chose a Navien point of source to save money on PGE gas bills. That cost $3900 July 2025-beware tariff price increases - which was half and less than competitors."

"Paul was very helpful and solved my issue."

"Our experience with Bill was absolutely great. He installed an automatic gas shutoff valve for safety and insurance compliance. He was straightforward, knowledgable and very pleasant to work with. Came out to the do the job exactly when he said he would, adapted to the specific needs of the project, and finished it on time and without any issues. And his prices are extremely reasonable. He's already gathering some information for our next project. Hire this guy."

"Denis was responsive, on-time, efficient, and professional. A pleasure to work with."

"He was friendly, efficient and extremely helpful! He went over and above what was expected!"