Awning Companies in Acushnet, MA

"Great customer service from sales and installation guys."

"We have a large deck and a large family. We had been using two metal frame 10x10 canopies for shade over our two six foot long patio tables and 14 chairs. We had to replace them nearly every year due to wear, tear and fading etc. The frame of the canopies took up room on the deck making it difficult to move out chairs from our tables when we were having dinner on the deck. Our new awning from Dorchester Awning Company is absolutely amazing. It is 20 feet wide by 13 ft 6 inches and nearly covers our entire deck. We have so much more usable room on the deck. No more worries about taking in the canopies during heavy storms/hurricanes. We can retract the awning with a push of a button! We also purchased the wind sensor in the event the awning is out and a rogue wind whips up. The choice of fabrics is too extensive to mention. If you can't find a complimentary color it's because it doesn't exist. We scheduled our initial appointment for an estimate and John, our salesman/installer came out as promised on time. He was very knowledgeable and answered all our questions. We were so impressed with the product and the service, we ordered then and there. The awning was delivered and installed within the exact time frame promised. The installers did a wonderful job. Everything was cleaned up as if they had never even been there. Mark Lampson followed up with us by phone to be sure we were happy with the product and installation. About 2-3 weeks after the installation my husband was showing a friend the awning and tried to retract it and the awning would retract a few inches and then go out again. It would not retract. Fortunately they also provide you with a hand crank for the awning in the event of power failure so we were able to retract the awning by hand. It just so happened Mark had called again the following day to check in. I told him about the problem which he suspected was a defect in the motor. Within one week our new motor was installed. Our awning works perfectly now. I would highly recommend Dorchester Awning Company. The product is excellent and the service is exemplary. We have already recommended this company to lots of our friends who have been impressed with our awning!"