Pergola, Trellis & Arbor Builders in Itasca, IL

"I got several quotes from companies that specialize in pergolas. I wanted something that was contemporary while keeping cost and quality in mind. I also wanted to customize a few things to allow for limited sun exposure without having a full cover on top as our yard faces West. I worked with Tony who is a sales rep for the company. He wasn’t pushy and came prepared to walk me through their offerings. We exchanged several texts and calls as I kept coming up with mind blowing ideas every hour (ok maybe I was just crazy). Regardless, he was attentive and addressed every suggestion. The village took about 2 months to approve my permit due to Covid and limited resources and it was finally time for the install. Levi was our installer. If I owned this company, Levi is who I’d want working for me. He treated us as if he owned the company himself and was very attentive to me pointing out things before he was even done with the job. He assured me everything will be fine once the pergola is up, things are sealed and a final coat of paint is applied. He was absolutely correct. There were some issues that I addressed and Levi did everything in his control to make things the way we wanted. The wood comes from the mill and the two boards in the front of our pergola were not aligned as they were/are different in size by about a half inch. The two boards meet in the middle of our pergola as it’s about 28ft wide. He shaved off where the boards meet and made it look as seamless as possible. The wood from the mill is also very rough and while it gives it a rustic look it can cause splinters if somebody was to rub against it. The only thing I wish I knew ahead of time was how the wood felt. We may get it sanded down in the future as we have a basketball court attached to our patio and kids may run into the wood. As of now it looks great and we’re just waiting on some touch up paint or paint codes so we can go and buy paint from Sherwin Williams. I highly recommend working with this company."

About us: "Gentlemen Design & Remodeling, LLC offers quality services to clients at reasonable prices. Our courteous staff has the professional tools and experience necessary to help with all your needs. We specialize in kitchen, bath, basement remodeling, interior and exterior painting, flooring, fencing and decks. Call today to get in touch with our staff, and to learn more about what we have to offer!"

"Yes, they did exactly what I requested. They cut the tree that fell on to my property. They took the cut pieces of this tree off my property which I appreciate."

"Quick, professional, and stay within the estimation of prices."