Second Floor Addition Builders in Columbia, MD

"Quality work, pleasant. Excellent work ethic. Will hire again"

"We'd be excited to work with Richard and the Dream Design Build & Remodeling team on another project! They built a two-story 24'x24' addition to our house over 10 months of construction time and we're thrilled with the results. In fact, we've already recommended them to a coworker! The process throughout was straightforward and easy. The design process was collaborative. The permitting and inspection portions were thankfully transparent to us and fully executed. Immediate term schedules were shared appropriately. Issues were listened to and almost always addressed quickly. Changes and additions to original plans were estimated quickly and either implemented or dismissed with no high pressure tactics. And some upgrades were given along the way when they just made sense. One thing that we particularly liked was how the whole team worked with us regarding our dog. Most of the guys obviously loved dogs in general and ours in particular. She was always excited to greet her visitors and they were excited to do the same. And they were always careful about keeping track of her when entering or leaving spaces she was in so that she was safe. Another thing that we really liked was the availability for communication. We tend to be difficult to reach during the day and ended up contacting Richard later in the evening by phone or text as well as at various times via email. He was always quick to answer or respond. Whether it was answering questions or letting us know what was next, that availability provided a lot of comfort during such a lengthy overall project! All of that said, any project of this size will have some challenges. Areas we'd recommend for improvement are minor relative to the strong positives throughout the experience, but they do exist. We expected some problems to come up, but Richard's responses are what mattered. One example was when the team didn't properly cover the exterior wall during the winter and some water started leaking into our basement ceiling late one evening. We grabbed buckets and towels, and called Richard after a quick triage; his first reaction was to apologize and reassure us that they would repair and cover any damage that this caused. The water got into some brick, so Matthew brought a high quality dehumidifier the next day. Ultimately no permanent damage resulted, so no harm done. Another example was when we got sod in the summer after the project moved fully inside. Erosion was starting to cause problems, so we went with sod. The first two weeks after laying sod are critical for its success, but during that second week it seemed that someone from the team shut off our sprinklers that were on timers already and the sod clearly suffered. It's fair to say that it's not always obvious what will happen by the spring, so we proposed that we'd care for and watch it until next spring; if it doesn't come back healthy, Richard will pay to repair it, and if it does come back then we all win. That seemed like a very fair compromise. Be wary of any review for any project like this that doesn't talk about issues and how they were addressed. We were happy with how Richard moved forward with us and he was a great partner throughout. We are very happy with our new addition and we truly would be excited to work with Richard and Dream Design Build & Remodeling again on another remodeling project!"

"Thank you very much for your good work, you are very professional"

"Defendable, impeccable work, does what he says he will do."

"I recently hired Zach with First Impressions Construction for a major renovation project, and I have to say that my experience with them was outstanding. From the initial consultation to the final walk-through, the team went above and beyond to make sure that every aspect of the project was handled with care and professionalism. The contractors were skilled and experienced, and they were able to handle unexpected challenges that arose during the renovation process with ease. They kept me informed every step of the way, providing regular updates and addressing any concerns I had promptly. The quality of the work was exceptional, and the final outcome exceeded my expectations. The new design has transformed my home into a modern and functional space, and I couldnt be happier with the results. In addition to their exceptional workmanship, the team at First Impressions also demonstrated exceptional customer service. They were courteous, respectful, and always willing to go the extra mile to ensure that I was completely satisfied with their work. Overall, I would highly recommend to anyone looking for a reliable and professional home remodeling company. Their expertise, attention to detail, and commitment to customer satisfaction truly set them apart from the competition."

"I hired these guys from Pluto Remodeling to install new flooring in my basement but I wasn't sure what type of flooring I should do and they gave me ideas on how it would look best and now my basement looks better than I could have imagined. I 100% recommend these charismatic and hard-working young men."

"They came out the same day. Prompt professional service at a great price."

"Always professional and responsive. They care about the quality of their work. Highly recommended."

"They were professional and friendly and my master bathroom turned out to be better than expected. My bathroom went from third world to the Taj Majal. Thank you Herrod Brothers!!"