HomeAdvisor screened and approved seal

HomeAdvisor Screened & Approved

This service professional has passed the HomeAdvisor screening process.

Learn about our screening process
Learn about our screening process

3 Years In Business

Company Details

  • Verified Licenses


  • Mon: 8:00 AM - 8:00 PM
  • Tue: 8:00 AM - 8:00 PM
  • Wed: 8:00 AM - 8:00 PM
  • Thu: 8:00 AM - 8:00 PM
  • Fri: 8:00 AM - 8:00 PM
  • Sat: 10:00 AM - 4:00 PM
  • Sun: Closed
View All Details & Credentials

Service Details

  • Residential Work

Areas of Expertise

  • Bathroom Remodels
View All Offerings and Cities Served

Cost Information

  • Free Estimates
  • Warranty Offered
  • Credit Cards Accepted


7 Verified Reviews
  • 5
  • 4
  • 3
  • 2
  • 1
Showing 1-7 of 7 results
0.50 Karin G. Virginia Beach, VA

They have no customer service, they were rude and don't keep their promises, they said if we had any problem contacting them they have not come back nor do they answer our calls.

Response from Company:

Ms. Garner, Thank you for your feedback. I have not seen any calls from you. Is there a warranty issue or something we can do for you? I will have our head of production reach out to you tomorrow morning. If you need anything in the future, please do not hesitate to call our main line: 757-477-5425.

5.0 Genny G. Hampton, VA

Your in very caring hands

5.0 Tracy T. Virginia Beach, VA

Communication was excellent with Red Ladder. From the office support staff, the project manager Sami, and the installers Vinny and Lou, all were excellent with communication. I truly appreciate the timeliness of the installers, the attention to detail, and precision with the design with this remodel. We would absolutely recommend Red Ladder! I appreciate this company*s commitment to excellence!

Response from Company:

Thank you so much, Tracy! It was a pleasure working with you!

5.0 Nilda L. Virginia Beach, VA

They were all female and they were just really good to work with. They understood what I needed and what problems come with the project. They were easy to work with and they were fabulous.

0.50 Paul M. Norfolk, VA

On the 12th of July 2022, I signed an agreement with Red Ladder Modeling to replace my old laminate kitchen floor with a new tiled floor. As per the agreement the old laminate floor was to be removed, the baseboard primed, and the new flooring placed. The contractor began the job on August 26th, 2022. To my surprise, the contractor failed to remove the original laminate floor and placed the new flooring directly on top of the old laminate flooring. It took the worker until Wednesday, August 31st to complete the job. He worked over the entire weekend often until 11pm at night. Almost immediately I knew that something was not right. The entire new kitchen floor was a sticky mess with dark glue appearing between the tiles with the glue being walked throughout the house Indeed, it become obvious that the glue had not dried and was seeping between the tiles. I endeavored to clean the new tiles to remove the glue hoping that the glue would dry, and the issue would be resolved; this of course did not happen (the glue was applied between two non-porous surfaces). I contacted the manager at Red Ladder Modelling explaining the situation and was told this should not be happening. This has never happened before. And further, she said I spoke with the Class A in my office, and he is worried about the glue that was used. We will have to lift up that floor and relay it. You are correct, this was not meant to happen. On September 13 the Owner/Class A came to the house to inspect the flooring; he lifted a few tiles observing that the glue had not dried at all. He agreed that the floor was a total disaster and that a major error had been made; he told me that the new floor and the laminate needed to be removed and a new floor replaced. After much delay the entire floor was ripped up, new baseboards placed, and new tiles placed. This entire episode was an unmitigated disaster; Red Ladder Modeling was slow to respond to my concerns, and they were completely unsympathetic and unremorseful regarding the problems that they had created and the enormous inconvenience that I was subject to.

Response from Company:

Thank you for your feedback, sir. I am very sorry for the trouble you experienced. We sent our original crew, and when their job was not acceptable, we came out and addressed the issue. We paid for all of the new products to redo the project, as your satisfaction is of the utmost importance to us! If you are still dissatisfied, please reach out, as your job is covered by our 5yr labor warranty! Please allow us the opportunity to make this right for you.

1.0 Bruce H. Norfolk, VA

I signed the agreement on 06/11/222 and was told work would start in August. They kept telling me they did not want anyone to do the job but their best. August comes and goes, no work is done. Keep telling me they do not want anyone to do the job, but there is nothing they can do about it. They tell me work will begin in September, and the bestthey can do is finish up on a job. September comes and goes with no work done. I call them, and they tell me the best will not be ready for me for another four weeks, so they send a guy named Jesus around early October, and the job was finally done after having the tiler correct mistakes that were made in tiling. took out a loan with mom and gave them a down payment after signing an agreement. By the time the job was finally completed after four months, when it was time to pay the balance, the purchase window closed on the loan. More problems also arose when we had to call the guys who did the work to get the trash they left in my yard for the past two weeks. I read good reviews about this company, however this has not been my experience maybe they have costumer preference for best service. I wanted to get my kitchen remolded. It will not be red ladder I would not refer that company to anyone . From one to ten I would rate them as four . The ladies were polite and did communicate well . The tiling could have been more proficient.

5.0 Marie S. Beaver, PA

They were very professional and showed up when scheduled. The work was finished on time and everything looked great!

Response from Company:

Thank you so much, it was great working with you! We hope your daughter enjoys her brand new bathroom!


Red Ladder Remodeling LLC
2 Baths Norfolk
Creating a full bath
Spa Makeover
ADA Modification
3-D Renderings
ADA with style!
Tile Master Upgrade

HomeAdvisor allows Service Professionals to post information about themselves and their business on their profile. HomeAdvisor does not review or verify the information representations set forth in those profiles as they are self-reported by the Service Professional.

HomeAdvisor verifies state-level licensing where applicable - note: some states require local or county level licensing and you should verify whether or not your pro is properly licensed.
To find more licensing information for your state, visit our Licensing Requirements page.

Seal of Approval

What is the screening process that Service Professionals go through in order to become members of the HomeAdvisor network?

  1. Verify Trade License
    HomeAdvisor checks to see if the business carries the appropriate state-level license.
  2. Verify Insurance
    As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services.
  3. Verification of State Business Filings
    For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located.
  4. Criminal Records Search
    HomeAdvisor uses 3rd party data sources to conduct a criminal search for any relevant criminal activity associated with the owner/principal of the business.
  5. Sex Offender Search
    We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
  6. Bankruptcy Search
    We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
  7. Legal Search for Civil Judgments
    We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
  8. Liens Search
    We use 3rd party data sources to check the principal/owner of the business for liens placed against them.
  9. Identity Verification (SSN)
    HomeAdvisor verifies the social security number(s) of the owner/principal for identity check purposes. This check applies primarily to smaller business entities.
  10. Identity Verification (Reverse Phone Lookup)
    We conduct a reverse business phone lookup to identify records matching the phone number information provided by the business.

NOTE: Member service professional information confirmed as described above may change or expire over time; while HomeAdvisor attempts to maintain accurate and up-to-date information, and confirms changes when notified, we cannot guarantee that profile and screening information is accurate. Therefore, we recommend that before working with a service professional you verify that information presented is still current and/or acceptable to you.
Please see HomeAdvisor's Terms and Conditions for a full description of how we screen Service Professionals

**Only for U.S. service professionals

Final Step - Confirm Your Appointment:

Confirm your appointment with on , - Change


By clicking Confirm Appointment, you affirm you have read and agree to the HomeAdvisor Terms & Conditions, and you agree and authorize HomeAdvisor and its affiliates, and their networks of Service Professionals, to deliver marketing calls or texts using automated technology to the number you provided above regarding your project and other home services offers. Consent is not a condition of purchase.