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Learn about our screening process

16 Years In Business

Company Details

Hours

  • Mon:
  • Tue:
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  • Thu:
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  • Sun:
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Achievements

Service Details

  • Residential Work
  • Commercial Work

Areas of Expertise

  • Tile: Ceramic and Porcelain - Install
View All Offerings and Cities Served

Cost Information

  • Credit Cards Accepted

Ratings

4.8
34 Verified Reviews
  • 5
    32
  • 4
    0
  • 3
    0
  • 2
    2
  • 1
    0

Highly rated for

  • Quality
  • Value
  • Customer Service
Showing 1-10 of 34 results
5.0 Adam J. Clayton, NC
10/17/2023

Footprints Floors did an amazing job helping to finish up my LVP install. They were even able to fix a couple of gaps left by my DIY attempt. They were fast & professional. They did all of the quarter round and floor transitions as well. Very knowledgeable and excellent craftsmanship.

5.0 Thomas P. Durham, NC
8/11/2023

We are very pleased with Amanda and her crew. This is our second time working with FootPrints and we highly recommend their service. Each time they cared greatly about delivering the best service and ensuring our satisfaction and pleasure.

5.0 Megan K. Cary, NC
8/7/2023

Footprints provided excellent communication during all phases of my flooring replacement project. I was very impressed with the quality workmanship of the crew.

5.0 Susan C. Raleigh, NC
6/28/2023

Any questions about my lack of knowledge was researched and sited to me to make sure we choose the right flooring for our specific needs. Also, they were all very flexible when we had unexpected circumstances as carpet was removed.

5.0 Richard J. Cary, NC
6/23/2023

Could not have asked for better service.

5.0 Amber J. Raleigh, NC
5/3/2023

Easy to work with

5.0 Margaret J. Raleigh, NC
3/15/2023

Shawna and her crew are a pleasure to work with--professional, on time, quality work. The refinished floor came out exactly how we wanted it. We'll be calling Footprints again!

2.0 Amy L. Moncure, NC
3/14/2023

We were extremely disappointed with Footprints Flooring of Raleigh. We chose to install COREtec Plus LVP (which has been on the market for about 20 years) in our living, dining and kitchen areas and down the hall leading to the bedrooms along with an upstairs landing/hallway. Shawna gave us a shopping list of the amount of COREtec LVP and accessory pieces they would need to complete the job. Imagine my surprise when Amanda approached me on Day Two of the installation and told me that the crew could not get the COREtec threshold to work on the transition between the LVP and the bedroom carpeting. She had already purchased some vinyl threshold that blended with the flooring and wanted my approval. I was flabbergasted, to say the least. I would never had an installer say they did not know how to install something (she blamed it on the COREtec product.) I felt that I had no other choice at the time, so I went along with it. A simple Google search and a few YouTube videos later I can see how the carpeting to LVP transition should have been handled. Certainly, as professional installers, they should have been able to figure this out. They later managed to install the COREtec threshold on one of the doorways leading into a carpeted bedroom. They did not bother to change the other two thresholds at the end of that hallway (same carpeting in all bedrooms.) Now I have mismatched doorways at the end of my downstairs hall, and they refuse to make it right. The threshold we purchased was enough for about twelve doorways; we have seven and only two have COREtec installed. According to Amanda, they damaged some when they were trying to make it work. Shawna claimed that as measured there was only enough COREtec threshold left to do one more doorway. I took her at her word, but after they left I measured for myself and found that the remaining piece will do the other two doorways at the end of the hall, so that at least all the downstairs rooms would have matching thresholds. She refuses to come back. They did a terrible job on the base molding; joining pieces along the wall with 90 degree angles and smearing caulk all over the joints without wiping away the excess when it was still workable. Shawna claimed that was a job for the painters. She was good to work with...until there was an issue. Then she refused to apologize, take ownership or make things right.

5.0 Manoj K. Morrisville, NC
1/11/2023

Good communication, on-time completion and cleaned up the place well

5.0 John M. Tucker, GA
12/19/2022

Footprints is wonderful. They removed old carpet, properly prepared the concrete slab, helped choose the proper material, and did a marvelous job installing the new materials. They completely cleaned up everything and their price was very reasonable. Footprints has my strongest possible recommendation for any and all flooring work.

Response from Company:

We appreciate this so much, John. We were so happy to give you a final product that you were pleased with. I hope we get the opportunity to work together again!

Photos

Footprints Floors of Raleigh
10
Custom Flooring

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