Fix It Guy, LLC

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Learn about our screening process

6 Years In Business

Company Details

Contact

220 Reservoir Street, Suite 20
Needham Heights, MA 02494
http://fixitguyboston.com

Hours

  • Mon: 9:00 AM - 1:00 PM
  • Tue: 9:00 AM - 1:00 PM
  • Wed: 9:00 AM - 1:00 PM
  • Thu: 9:00 AM - 1:00 PM
  • Fri: Closed
  • Sat: Closed
  • Sun: Closed
View All Details & Credentials

Achievements

Service Details

  • Residential Work
  • Commercial Work

Areas of Expertise

  • Customer Service
  • Appliance Repair
  • Logistics
View All Offerings and Cities Served

Cost Information

  • Free Estimates
  • Warranty Offered
  • Trip Charge May Apply
  • Credit Cards Accepted

Ratings

4.3
18 Verified Reviews
  • 5
    13
  • 4
    3
  • 3
    0
  • 2
    0
  • 1
    2

Highly rated for

  • Quality
Showing 1-10 of 18 results
3.5 Thomas T. Wilmington, MA
9/4/2024

Did the job but not timely

0.50 Daniel O. San Francisco, CA
9/15/2021

I called fixit guy to receive a quote for repair of my washer dryer. They sent a technician, who ended up charging me $150 dollars and never followed up to do the repairs or order parts, even though I attempted to contact them several times. Seems really bad for business in the long run to be charging diagnostic fees and then not following up to do the work. Don't use this company unless you want to be charged a steep diagnostic fee and then end up having to call someone else to get the job done.

5.0 Joanne O. Needham Heights, MA
4/14/2021

The company scheduled the repair within a day of calling. I was given a four hour window. The technician showed within that window and was able to diagnose and repair the issue within 15-20 minutes. He gave me tips on how to maintain the appliance. The Service call cost was more than competitive (half of their closest competitor). I highly recommend this local business!

5.0 Pamela B. Bolton, MA
11/17/2020

I own an Italian Ilve oven, an unusual brand in the Northeast. Apparently the importer of this brand had changed and the place I bought it no longer offered repair. They finally gave me a number to call at the new distributor to find repair service. After 9 months with no working oven, I found the solution with Fix It Guy! They identified the model and necessary part, ordered it, and made the repair within a week and a half. What a relief. I highly recommend them.

4.0 Chris L. Quincy, MA
8/7/2020

punctual, got the job quickly and efficiently with a friendly staff. The first appointment was a no-show and their office didn't have a record of it. But, to their credit, when I called to rebook, the staff was friendly and apologetic.

1.0 Raymon B. Marlborough, MA
7/25/2020

3 no call no show, 1 no show with call hours later, 5 messages with no call back. Credit card was on file so I could not call anyone else without fear of being over-charded. I had my card compromised so I got new on and it took 3 weeks for someone in the office to call looking for payment. STAY AWAY!!!!!!!!!!!!

3.5 Helen H. Woburn, MA
4/29/2020

Professional , friendly, on time and knowledgeable .

5.0 William A. North Dighton, MA
4/21/2020

Superior customer service. Called, came to access, fixed the next day. What more could we ask for. Recommend!

5.0 Shirley A. Mattapan, MA
4/17/2020

The gentleman who fixed my oven was very friendly and comical.He did an excellent job in a very short amount of time, thanks guys for a job well done

4.5 John R. Worcester, MA
4/7/2020

good

Photos

Fix It Guy, LLC
Our work
3
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