Complete Home Care & Restoration

HomeAdvisor screened and approved seal

HomeAdvisor Screened & Approved

This service professional has passed the HomeAdvisor screening process.

Learn about our screening process
Learn about our screening process

1 Year In Business

Company Details

Contact

5431 Claridge Drive
Chesterfield, VA 23832
http://www.chcrestoration.com

Hours

  • Mon: Open 24 Hours
  • Tue: Open 24 Hours
  • Wed: Open 24 Hours
  • Thu: Open 24 Hours
  • Fri: Open 24 Hours
  • Sat: Open 24 Hours
  • Sun: Open 24 Hours
View All Details & Credentials

Achievements

Service Details

  • Residential Work
  • Commercial Work

Areas of Expertise

  • Disaster Recovery Services
  • kitchen and bath remodels
  • general construction
  • water, fire and mold services
View All Offerings and Cities Served

Cost Information

  • Free Estimates

Ratings

4.4
7 Verified Reviews
  • 5
    6
  • 4
    0
  • 3
    0
  • 2
    0
  • 1
    1
Showing 1-7 of 7 results
1.0 Donna M. Henrico, VA
5/17/2024

What started out as one project turned into many, with absolutely none completed. Insurance money given, and there is still a leak under my house. No. I will not let them back on my property. One job I requested, and he took other jobs I mentioned. Started them, and did not complete any. Will not send me receipts. Will not send me warranty paperwork. Will not send me itemization, which should not be that hard. DO NOT HIRE THIS COMPANY. His subs DO NOT know what they're doing. I have bare spots where laid flooring wasn't done correctly or completed. He talks a good game but does poor work!

Response from Company:

I'm very sorry that you feel that way and yes, there was a leak, but the plumbing was not completed which is documented and we tried going back the next day and were not allowed. As I have said before we are not a perfect company and have made mistakes, but we will always make things right because that is who we are. I hope that you have a better experience with the new contractor, but one thing about this is that I do believe you were denied twice for your loans that were tried to get and this is an attempt to walk away for not having to pay the money that you owe. If anyone looks at my prior reviews you will see a 5-star rating from her. Why the five star just 2 weeks ago. The same people have been in the home the entire time and the work was definitely professionally done. I have that documentation as well.

5.0 Theodora M. Richmond, VA
5/14/2024

After a careful inspection of the grounds, including going into the crawlspace and taking pictures so that he could show me what he discovered, Joey offered the most considered and honest assessment out of the four companies that took a look at our mold problem. He laid out a detailed plan for the solution of the moisture situation as well as the remediation in a timely manner. His team uploads pictures and progress updates to an app so that all involved including the homeowner can access the progress. All of our interactions with Joey and everyone in his company have been professional, pleasant and courteous. I would recommend this company for anything you may ever need to take care of your home.

5.0 Steven W. Richmond, VA
5/10/2024

Had rats get into my crawlspace and dieâ ¦.not a good smell. Complete Home Care and Restoration got back to me and made it to my house much faster than other remediation companies. Worked with me on what I wanted done and got rid of the smell. Overall did a great job.

5.0 Donna M. Henrico, VA
4/26/2024

Great group of guys to work with!

5.0 Maunone T. Midlothian, VA
4/19/2024

As it turned out, there was no mold, but the inspection found a water leak which was repaired. I additionally hired Mr. Royer for other construction projects: painting, replacing light fixtures, and adding a utility sink, and his work was impeccable. He maintains the workplace in a clean and organized manner, and always tidies up before he leaves. HIs associates are also courteous, skilled and trustworthy. I highly recommend Complete Home Care & Restoration,

5.0 N j B. Henrico, VA
4/4/2024

we are waiting on parts before the work s completed, but I am sure it will be done correctly.

5.0 Paul l H. Tappahannock, VA
3/28/2024

The project management, as well as the workmanship and value were SUPERB! It was a complex job consisting of water damage, mitigation and then rebuild. I will definitely use Complete Home Care and Restoration for all of my future projects and would have no qualms recommending them to anyone in need of mitigation and rebuild. This company checks all the boxes.

Photos

Complete Home Care & Restoration
6
water damage

HomeAdvisor allows Service Professionals to post information about themselves and their business on their profile. HomeAdvisor does not review or verify the information representations set forth in those profiles as they are self-reported by the Service Professional.

To find more licensing information for your state, visit our Licensing Requirements page. Note that some states require local or county level licensing and you should verify whether or not your pro is properly licensed.

Seal of Approval

What is the screening process that Service Professionals go through in order to become members of the HomeAdvisor network?

  1. Verify Trade License
    HomeAdvisor checks to see if the business carries the appropriate state-level license.
  2. Verify Insurance
    As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services.
  3. Verification of State Business Filings
    For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located.
  4. Criminal Records Search
    HomeAdvisor uses 3rd party data sources to conduct a criminal search for any relevant criminal activity associated with the owner/principal of the business.
  5. Sex Offender Search
    We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
  6. Bankruptcy Search
    We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
  7. Legal Search for Civil Judgments
    We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
  8. Liens Search
    We use 3rd party data sources to check the principal/owner of the business for liens placed against them.
  9. Identity Verification (SSN)
    HomeAdvisor verifies the social security number(s) of the owner/principal for identity check purposes. This check applies primarily to smaller business entities.
  10. Identity Verification (Reverse Phone Lookup)
    We conduct a reverse business phone lookup to identify records matching the phone number information provided by the business.



NOTE: Member service professional information confirmed as described above may change or expire over time; while HomeAdvisor attempts to maintain accurate and up-to-date information, and confirms changes when notified, we cannot guarantee that profile and screening information is accurate. Therefore, we recommend that before working with a service professional you verify that information presented is still current and/or acceptable to you.
Please see HomeAdvisor's Terms and Conditions for a full description of how we screen Service Professionals

**Only for U.S. service professionals

Final Step - Confirm Your Appointment:

Confirm your appointment with on , - Change


Required
Required
Required
Required
 
 
 

By clicking Confirm Appointment, you affirm you have read and agree to the HomeAdvisor Terms & Conditions, and you agree and authorize HomeAdvisor and its affiliates, and their networks of Service Professionals, to deliver marketing calls or texts using automated technology to the number you provided above regarding your project and other home services offers. Consent is not a condition of purchase.