Water Heater Pros, LLC

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Learn about our screening process

11 Years In Business

Company Details

  • Verified Licenses

Hours

  • Mon: —
  • Tue: —
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  • Sun: —
View All Details & Credentials

Achievements

Service Details

  • Residential Work

Areas of Expertise

  • Plumbing
View All Offerings and Cities Served

Cost Information

  • Free Estimates
  • Trip Charge May Apply

Ratings

4.6
11 Verified Reviews
  • 5
    10
  • 4
    0
  • 3
    0
  • 2
    0
  • 1
    1

Highly rated for

  • Overall Rating
  • Value
  • Customer Service
  • Quality
Showing 1-10 of 11 results
5.0 Tony B. Johnson City, TN
9/5/2024

Bobby was quick to respond to my texts and gave quotes so I would be prepared with payment. He and Charlie arrived minutes before he said and the whole job only took an hour and a half. So clean, couldn't tell he had been here. Professional, friendly and tried to save me money where he could. I'm thoroughly impressed! I highly recommend the Water Heater Pros!

5.0 Deborah V. Mount Carmel, TN
11/27/2023

Thank you for your fast response. I will recommend you to anyone that needs a pro and fast service. At a reasonable price.

5.0 Alex H. Johnson City, TN
5/22/2023

na

5.0 Charlotte B. Bristol, TN
3/27/2022

Long wait times pn phone with Homeserv. The Pates answered immediately.

1.0 Valerie F. Blountville, TN
12/30/2021

In these times, they are a cash-only business, which is sad especially for emergencies that a check or credit card is all a customer has.

Response from Company:

Valerie called several times trying to get the lowest price possible. This was over a few days and she had time to get the cash. We are a small company and unable to take a financial loss from not receiving payment. We have been in that situation before. We are sorry we are unable to process credit cards at this time.

5.0 Crystal cav C. Johnson City, TN
8/30/2021

I was contacted back in a timely manner. Bobby was ery professional and friendly. Great price and great work. I am very satisfied.

5.0 James L. Jonesborough, TN
6/7/2021

Mr. Bobby Hicks contacted me back when he said he would. By photos I had sent him he gave me a fair estimate over the phone to replace my water heater. He arrived the next day on time. He and his assistant Matt went straight to work, remove the old water heater, and installed the new one in close to 2 hours. They did a great job and I would recommend Mr. Hicks and Water Heater Pros to anyone needing water heater service!

5.0 Charles S. Kingsport, TN
4/26/2021

After having Bobby come to check out our leaking water heater, he went over options to replace, options to upgrade and how each of those could be accomplished and at what price. We had a 50 gal electric heater and my wife and I decided to replace what we had, plus add another 50 gal tank for back up. This was accomplished knowledgably and quickly, using the existing pipes, plus adding connecting pipes to the extra heater. Expansion tanks were provided for both water heaters, which is a (relatively) new requirement. Great work, quick and professional.

5.0 Sharon B. Kingsport, TN
1/26/2021

Great work, reasonable. Body Hicks was very professional and personable. I have another project with him at beginning of month

5.0 Elizabeth M. Bristol, TN
1/12/2021

Quick to respond to an emergency situation, even on a Sunday afternoon.

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Seal of Approval

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  1. Verify Trade License
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  2. Verify Insurance
    As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services.
  3. Verification of State Business Filings
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  5. Sex Offender Search
    We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
  6. Bankruptcy Search
    We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
  7. Legal Search for Civil Judgments
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  8. Liens Search
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  9. Identity Verification (SSN)
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  10. Identity Verification (Reverse Phone Lookup)
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