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Wakefield Hardwood Floors, LLC

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7 Years In Business

Company Details

Contact

970 Lake Carillon Dr, Ste 300
St. Petersburg, FL 33716
http://www.wakefieldhardwoodfloors.com

Hours

  • Mon:
  • Tue:
  • Wed:
  • Thu:
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View All Details & Credentials

Service Details

  • Residential Work

Areas of Expertise

  • Hardwood Flooring
  • Epoxy Coating
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Deals

Cost Information

  • Free Estimates
  • Credit Cards Accepted

Ratings

4.9
27 Verified Reviews
  • 5
    25
  • 4
    2
  • 3
    0
  • 2
    0
  • 1
    0

Highly rated for

  • Quality
  • Value
  • Customer Service
Showing 1-10 of 27 results
5.0 Roy K.
5/17/2020

N/A

5.0 Doraine Y.
5/17/2020

They do excellent work.

5.0 Pippen H.
5/17/2020

They did a good job.

4.5 William G. Saint Petersburg, FL
4/3/2018

They refinish my two bedrooms floors and match my other floors.They all look like they were done the same time. They were timely and neat.

6/28/2017

Decent work done in a timely fashion, but always late to meetings and started the project a week late. Went from a dark stain to light and they did not do a great job getting all the way to the edges so I can see the discoloration. Starting to see imperfections in the stain and top coat they used (trapped dirt and dust) and he broke tiles in my kitchen floor while refinishing and didn't seem concerned at all. Also broke a marble saddle by the bathroom.

Response from Company:

This feedback is surprising as I felt the final product was exceptional, there was a lot of challenging lace in work that came out beautifully, and the transformation of the floor was like night to day. I believe we only met once during the final walk-through. You were out of town for the project and advised of a deadline, we rearranged some jobs to fit you in and while we did not start on the exact intended date, we did meet the deadline which I thought was the main objective (and I'm certain we did not start your job a week late). I had no idea someone was keeping a stop watch on us. We had multiple jobs going that week so arrival times were inconsistent it's true. I apologize for any inconvenience this may have caused. I was aware of the broken tiles, we discussed this, it is my recollection that the tiles were already broken and some of those tiles were further broken (necessarily so) when lacing in wood under the tile. It was our understanding you were intending to dispose of the tile floor, I apologize for any confusion. I asked how you would like to see the tile issue resolved, but have yet to hear your wishes. We also discussed the marble saddle by the bathroom (I pointed out the darkened crack line which indicates the fracture had existed for some time prior to our arrival). A fresh crack would have been light in the fracture line. Re the stain, I was very happy with the stain application when I last saw the floor on our final walk-through. If some imperfections have since arisen, we can follow-up and resolve your concerns. I will ask my office reach out to you again and arrange a time to return to address any issues. We are committed to providing an exceptional experience. Thank you (consumer name withheld per their request)

1/19/2017

Overall a very positive experience.

Response from Company:

Thank you for taking the time to leave this positive review. We truly appreciate and value your business. Should you have any need for my assistance now or in the future, please feel free to contact me. My very best... Matthew Wakefield

8/12/2016

Fair price. Friendly people. Timely job. Accessible when contacted. Very good work. What more could you ask?

Response from Company:

We really appreciate and thank you so much for the kind words. If you need anything more or we can help in any way now or in the future, please feel free to contact us. My very best... Matthew Wakefield

Great

Response from Company:

Thank you so much for taking the time to leave this review. Please feel free to contact us again if you need assistance now or in the future. All my best... Matthew Wakefieldjavascript:submitSpApproveComments();

8/4/2016

Excellent and professional work.

Response from Company:

Thank you so much for taking the time to leave this feedback. We value your opinion and very much appreciate your kind words. Please contact us if we can be of further assistance now or in the future. All my best... Matthew Wakefield

5.0 Greg L. Seminole, FL
6/20/2016

Fantastic work

Response from Company:

Thanks so much Greg for taking the time to leave this nice feedback. It was a pleasure working with you on this project. All my best... Matthew

Photos

Wakefield Hardwood Floors, LLC
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2
Beach Condo

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