Vitelas Fine Woodwork & Remodeling

3.89 |20 Verified Ratings
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Vitelas Fine Woodwork & Remodeling

3.89 | 20 Verified Ratings
Write a Review

915-444-8445

11330 Tobacco Road
El Paso, TX 79938
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Profile
Vitelas Fine Woodwork & Remodeling


We are a locally owned and operated company with over 10 years of industry experience. We value honesty and integrity, and stand behind our work. We specialize in cabinetry installation and related projects. We pride ourselves on the quality of our work, as well as our commitment to outstanding results. We look forward to building long-term relationships with our clients and guarantee your satisfaction.

Achievements

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Quick Facts

Business Hours
Monday:
7:00 AM to 5:00 PM
Tuesday:
7:00 AM to 5:00 PM
Wednesday:
7:00 AM to 5:00 PM
Thursday:
7:00 AM to 5:00 PM
Friday:
7:00 AM to 5:00 PM
(Please call to confirm)
  • Commercial
  • Small Jobs Welcome
  • Free Estimates
  • Residential
  • Credit Cards Accepted
  • Bilingual

Credentials

In Business Since: 2007
Awards
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Screening
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Business Overview

How We Got Started

I chose to work in this industry because The passion for woodwork and the like has allowed us to develop long term relationships that show case our hard work and dedication to the art..

We started in this industry in 20.

We describe our business as Well established

 

Photos
Vitelas Fine Woodwork & Remodeling


My Work
5 Projects
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Ratings & Reviews
Vitelas Fine Woodwork & Remodeling

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
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Showing 1-10 of 20
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0.5   |  12-01-2021
Review by Jaime M. in El Paso, TX
Had to pay others to either complete or FIX the work I paid this company to do. Words cannot express how frustrated and disappointed I am in this company. I cannot in good conscience recommend this company to anyone sad.
Response by Vitelas Fine Woodwork & Remodeling: We are regretful that you feel this way. However, our company had completed 97% of the work. We planned on starting the job 11/08 our team went to the home first thing 8 a.m. and no one answered we had no choice but to leave after waiting an hour. On Friday 11/19 we asked for one more day to do very small and easy touch ups. We informed her all the work would be completed in full on Monday. The client agreed we may return on Monday then decided over the weekend she would not allow us to return to the home. We reached out to her various times to plead with her to allow us to finish the job, it is not about the money for us it is about satisfying our clients. She adamantly refused and refused to pay her final balance, even though we were MORE than willing to finish the job. We are still willing and able to complete the job.
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4.0   |  
Review by in El Paso, TX
I love my new kitchen! Their employees were all very friendly and hard working.
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4.0   |  
Review by in El Paso, TX
I hired Noe because he came prepared with samples of countertops I could choose from and has about 12 years of experience in this type of work. This is my first kitchen remodel and I wanted someone with lots of experience. He made excellent cabinet suggestions that I had not considered before and I took him up on them. He made the European style cabinets I wanted and painted them beautifully with the color I chose. On one day there were eight crews members working at the same time for several hours: the electricians, countertop installers and backspace installer. It was hard to keep up with the installation details. Noe was overseeing everything they were doing. The backsplash tiles ended up being crooked on the sink side wall because the countertop or new cabinets on the sink side wall were not properly leveled. That backsplash tile section is the most visible part of the kitchen. He had also said he would re-attach my existing Rev-A-Shelf garbage bin shelf to my new cabinet door, but he only installed the Rev-A-Shelf inside the new cabinet, and not to the door. If you have used a garbage bin Rev-A-Shelf before, not attaching the bin tray to the cabinet door defeats its purpose.
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5.0   |  
Review by in El Paso, TX
We were impressed with the bid proposal Mr. Vitela presented to us. He came prepared and was very organized. He listened closely as to what we wanted with the bathroom remodeling. Also, he was extremely flexible as we added more to the project. He is very professional and is time conscious. We absolutely will continue to hire him for other projects and Highly recommend him!!!!
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5.0   |  
Review by in El Paso, TX
Vitelas Fine Woodwork & Remodeling did an exceptional job on our new kitchen. We had several companies come out to give us quotes but no one impressed us more than Noe Vitelas. He dove right in with amazing ideas, great pictures and samples of his work, and a clear passion for the work he does and his concern for our satisfaction. He took on this project as if he was working on his own home. He was always professional, as was every worker who came into our home during the project, and his daily communication was more than we could have hoped for. They worked hard to be on time and as neat as possible making sure they cleaned up daily once they'd finished working. The quality and craftsmanship of the final product are first class and has impressed everyone of our friends and family who have been over to enjoy it with us. This new kitchen had been a dream for several years and thanks to Noe and his crew, we are now living in and enjoying that dream! We are highly recommending Vitelas Fine Woodwork & Remodeling to all of our friends and family.
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5.0   |  
Review by in El Paso, TX
The owner Mr. Noe Vitela was always on top of the work being done on this project. Mr. Noe would come and check the work his employees did to make sure it was done correctly. The employees he has were always respectful, when addressing me, they would pick up after the work was done. The project that was my bathroom remodel from removing the bathtub and making a walk in shower and the wood floor that had been damaged by termites was redone with thick wood and now the floor is solid. My shower is just made of tile and it looks fabulous with glass doors. The end result surpassed my expectations. I am so HAPPY, HAPPY!!! that this project was done by this company. I will certainly pass this company name, owner Mr. Noe Vitela to anyone that might be looking to have any remodeling work done.
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2.0   |  
Review by in El Paso, TX
I would not recommend this company for bathroom remodeling - subcontracts most of the important areas of the remodeling, really only made the cabinet and counter-top and cut that 2 inches short. The only positive out of this experience was I did find some good people who did good work in their areas of expertise. Also said they would work 8-4 M - F only - had different people in my house sometimes @ 9:00 p.m. and all day Saturday - and the job still went on for 4 weeks unlike the 2 weeks it was supposed to take !!
Response by Vitelas Fine Woodwork & Remodeling: Good Morning Mr. Alexander, We respectfully disagree with your review. We are very honest and good people. We understand you are entitled to your review, but we would like to note that everything was completed in a timely manner, when you requested changes, we were quick to say yes and complete the job. We put a lot of effort into the job. It came out beautifully. We did not make a mistake on the countertops. We followed the existing plumbing standards that were with your house. If you have any other concerns, we ask you please give the office a call! Thank you for your time.
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5.0   |  
Review by in El Paso, TX
They are very profesional and completed the project on time. I’m very happy with the job they did. I would highly recommend Vitelas Fine Woodwork & Remodeling.
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5.0   |  
Review by in Midland, TX
Great customer service
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4.5   |  
Review by in Odessa, TX
Thanks you were timely and skilled great job
Response by Vitelas Fine Woodwork & Remodeling: Thank you so much for your review, Kristi! We appreciate your review! It was a pleasure working with you! We hope you keep us in mind for all your remodeling needs!!
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