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Victory Cleaning Systems, Inc.

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22 Years In Business

Company Details

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Contact

1000 w 100th st
Kansas City, MO 64114

Hours

  • Mon: —
  • Tue: —
  • Wed: —
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View All Details & Credentials

Service Details

  • Residential Work
  • Commercial Work

Areas of Expertise

  • Epoxy
  • Tile
  • Stone Restoration
View All Offerings and Cities Served

Cost Information

  • Free Estimates
  • Credit Cards Accepted

Ratings

4.8
90 Verified Reviews*
  • 5
    74
  • 4
    6
  • 3
    1
  • 2
    1
  • 1
    1

Highly rated for

  • Overall Rating
  • Value
  • Customer Service
  • Quality
*Reviews imported from Google have not been individually verified by HomeAdvisor.
Showing 1-10 of 90 results
5.0 Erin F. Overland Park, KS
7/13/2023

We had shower and bathroom grout repair and replacement done. They did an awesome job and cleaned the bathroom tile and grout. Made everything look new. High quality work! Dan and his team are professional and provide great customer service.

5.0 Google Review
5/24/2023

Nik was very knowledgeable and professional. He communicated with us the entire time.

Response from Company:

We appreciate you writing a review! When you are satisfied, so are we. We’d really appreciate your continued patronage! We offer natural stone restoration, hardwood floor refinishing and more.

5.0 Mark D. Lenexa, KS
10/8/2020

They called when enroute, arrived on time, did an excellent job, pointed out a couple of additional problem areas and took care of it at no additional charge. They cleaned up after the job. Finished the job on time and never disrupted our day. This service experience exceeded my expectations.

0.50 Tom B. Olathe, KS
6/18/2020

Would like to hear back from you.

5.0 Mary C. Kansas City, MO
2/22/2020

They did a great job. My floor looks great.

5.0 Dee L. Kansas City, MO
11/1/2019

We needed grout repair done on a shower floor. Jake explained how he would make the repair, the types of materials he would use and about how long it would take. Luckily he had an immediate opening and was able to schedule our job within a few days. He showed up on time and completed his work in the same day. His workmanship was excellent, and you cannot tell there was ever a problem. I definitely will use him for any future tile work.

5.0 Donna H. Blue Springs, MO
10/18/2019

Best carpet cleaning company I have ever used.

5.0 Nathan L. Olathe, KS
10/18/2019

1.5 Leonard N. Blue Springs, MO
10/10/2019

I have a large walk in shower that needed a little TLC. Our builder used cheap grout that was prone to mold and mildew. The folks at Victory cleaned, used an epoxy grout and sealed the walls and floor. They also spotted a few problem areaâ s and took care of it without an up-charge. The two fellows who came were engaging, friendly and very knowledgeable. I will use them in the future for other services. Kudos! Edited- After having them out three times, here is my overall impression. They lack good communication. I spoke with Dan on my wants and needs. Informed him that I had (per the builder) TEC Silverado in my shower. The 2 young men that showed up ended up using an almond color and only did it in the corners even though Dan and I had a conversation that I wanted the WHOLE shower color sealed. So after it dried, I noticed that my grout didn't match. Prior to the work being done I was told they had the exact match in stock. Then I was told that the two guys who did my shower didn't have a ladder so they stopped sealing about halfway up the wall. Ok fine. Then I noticed they cracked a tile trying to remove calk from the shower door. Dan tried to charge me a 75 dollar service fee to apply silicone caulk over the crack. ConCarpet who did the design said that's not going to work in the long term. We ended up scrambling to find tile that had been discontinued. Dan came back and fixed the issue but didn't bring the correct grout so back to ConCarpet I go and spend more money to buy TEC Silverado because he forgot to load it. Then I explain to him that my shower looks funny because it has an almond color instead of the Silverado. Long story short I paid more that I should have, they came here 3 times and in all my shower looks worse than when we started. It's goopy where they used the color sealer, he applied way too much so it's covered my tiles in corners and I need to hire someone to re-do the work. Oh and the final nail, just got a call demanding payment for the final visit. I paid via check which was already deposited. Great job guys. Edit 2 Notice the owners response. He doesn't offer to fix the issue, apply a refund or do anything to take care of the sloppy and unprofessional experience other than hope we do better next time.. He's been paid. He could care less. What a joke.

Response from Company:

This man's project was refunded. I can see he didn't bother replying about that. We absolutely care about our clients and ALL of our projects, as can be seen in the 100's of 5 star reviews across many platforms on the internet.

5.0 John G. Overland Park, KS
10/4/2019

Did a great job of repairing outdoor tile!Very professional and courteous.

Photos

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2
Samsons Basement
2
MORE AntiEtch Install
Flake garage

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