Vera's Cleaning

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95% Recommended

29 Years In Business

Company Details

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3501 Lakeridge Dr E
Lake Tapps, WA 98391

http://www.verascleaningservice.net

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Hours

Mon: 8:00 AM - 5:00 PM
Tue: 8:00 AM - 5:00 PM
Wed: 8:00 AM - 5:00 PM
Thu: 8:00 AM - 5:00 PM
Fri: 8:00 AM - 5:00 PM

Sat: 10:00 AM - 1:00 PM
Sun: Closed

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Achievements

Service Details

Residential Work
Small Jobs Welcome

Areas of Expertise

Over 25 years of cleaning experience
Residential Cleaning
Office and Commercial Cleaning
Weekly, Bi-Weekly and Monthly Cleaning

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Cost Information

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Credit Cards Accepted

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Ratings

4.7

204 Verified Reviews

5

155
4

39
3

7
2

2
1

1

Highly rated for

Quality
Value
Customer Service

Reviews

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Showing 1-10 of 204 results

5.0 Teryl V. Bonney Lake, WA

7/8/2023

Clean House Interior (Maid Service)

The cleaners were very thorough and ensured that my home was very clean. I highly recommend them. They weâ re also very responsive to questions and concerns I had.

Response from Company:

Dear Teryl, Thank you very much for your nice words!

5.0 Patricia D. Renton, WA

6/15/2023

Clean House Interior (Maid Service)

Olga was very efficient and I was more than pleased with her work. Hired her on permanent basis. Vera's cleaning service ess excellent in communication and pre-pricing.

Response from Company:

Dear Patricia, thank you very much for your nice words! We are glad we can help to clean your home. We love making people happy! ~Vera~

5.0 Jenn Q. Renton, WA

12/5/2022

Clean House Interior (Maid Service)

I would definitely use them again.

4.0 Sheila M. Auburn, WA

11/4/2022

Clean House Interior (Maid Service)

Even though our cleaning person didn.t speak English we were able to communicate and she did an excellent job.

5.0 Sonja J. Kent, WA

6/2/2022

Clean House Interior (Maid Service)

Quality Customer Service

4.0 Sara M. Renton, WA

2/2/2022

Clean House Interior (Maid Service)

Good

5.0 Keri T. Peoria, AZ

12/15/2021

Clean House Interior (Maid Service)

I was very impressed with the person sent to clean my home. She was a bit early and did it all in 2 1/2 hours! She was fast, efficient and very thorough. I am looking forward to continuing the house cleaning service from Veras Cleaning.

Response from Company:

Dear Keri, thank you very much for your nice words. We are glad we can help to clean your home in Renton. We love making people happy!

1.0 Charles H. Auburn, WA

8/6/2021

Clean House Interior (Maid Service)

Hired for Airbnb rental. Received multiple reviews from guests that the house was dirty, which impacted the appeal of the property to future guests. Asked for full clean of the house and they charge a minimum of 3 hours, but would consistently only clean for 1 hour. If you are not completely specific on what you want to be cleaned, they will not do it. I expected a cleaning company to know what to clean without having a checklist.

Response from Company:

Hello Charles, thank you for your feedback, we appreciate it and are always looking for ways to improve. Firstly, we want to apologize for our lack of experience with Airbnbs. Your regular cleaner was taking personal leave and your replacement cleaner did not have proper timing to learn the details of your home. We will continue to learn, grow and improve. Best Wishes, Savannah.

2.0 Jean &amp;amp; reg J. Auburn, WA

2/17/2021

Clean House Interior (Maid Service)

This young lady is very nice and means well. Unfortunately she was not well trained, so I'm having to tell and show her things that she should already know.

Response from Company:

Thank you for providing your feedback, we value client care and are always eager to improve. We understand we do not offer the complete services you are looking for, which can be frustrating. I am glad we were able to speak with you over the phone and hear your concerns. It sounded as though you were satisfied with our cleaner work but she was not able to help with other odd jobs around the home. We hope you can find a company that can offer services like this for you and hopefully we can still offer you House Cleaning Services. Please call us anytime to discuss our 24-point Cleaning System and the other services we have listed on our website. We are also willing to offer a discount for any miscommunication there may have been. Best wishes, Vera.

4.0 Lisa O. Snoqualmie, WA

2/12/2021

Clean House Interior (Maid Service)

They have cleaned our home for many years and we have been very pleased with the outcome and the pleasant staff.

Showing 1-10 of 204 results Showing 0 of 0 results

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HomeAdvisor's Screening Process

Criminal Background Check

Who does HomeAdvisor background check?

What does the background check cover?

How is COVID-19 impacting the HomeAdvisor background check program?

Licensing

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