United Trust Van Lines, LLC

Mike responded very quickly, after I requested a quote, and we confirmed the appointment within the hour -- long before other moving companies responded! Mark and his crew arrived early, did a great job packing, and moved everything safely and efficiently. Highly recommended!

In May we scheduled a move from Austin TX to St. Petersburg, FL. Our pick-up date was 6/10/21. They picked up our furniture 2 days late after continually stating they were on the way but not showing up. They NEVER return phone calls and rarely answer the phones. Dispatch is impossible to reach. Our furniture was due to be delivered on 6/26/21 and we still do NOT have it. We cannot get anyone to give us a delivery date. They lack everything that comes in a professional business.

Matt at the office was super-helpful, super-efficient and helped make everything clear and stress free. This crew were prompt to show up and got to work right away. I was stressed out that day and was arguing with my awful neighbors, but they didn't let that affect them at all. They wrapped my furniture expertly and loaded the truck in no time. Everything was delivered as promised. Will hire them again, too!

Day of the move, their quoted price went up TWICE and ended up increasing by over 50%. The low ball the estimate just to get you to choose them, then they jack up the price the day of the move when you have no other choice. Our packing experience was very poor also. They worked from 10:30 AM to past 11 PM and would not stop. They tried to rush. Damaged our walls because they were so exhausted...and packed most items in giant wardrobe boxes without proper labeling. Some of the boxes had no labels at all... which made unpacking extremely difficult. The only reason I am giving them 3 stars is because the delivery crew was good and the packing crew packed items well enough. We had some damage, but most of our major items arrived without damage. 1 star for the salesman that provided the initial estimate. We have moved multiple times before and understand the estimate will never be 100% accurate, but it should not be off by over 50%.

We have hired them twice and both experiences were great. Receptionist is helpful, courteous and responsive. I have had no wall or furniture damage from either of my moves, one of which was a difficult one up and down a 4th floor walk up. I would recommend this company.

I had a perfect experience with Mark and his crew for my move. They were very prompt and called to give me notice they were on their way. They were very fast and efficient. They took complete care of our belongings. Best moving experience so far!

This team was professional, friendly, and most of all efficient, careful, and quick. They placed all items according to our box labels and asked when they were not sure. They arrived within their appointed time window. It would be a pleasure for us to work with them again!

I booked them last minute when my already booked movers had to cancel on me. I had three stops before heading over to my new apartment and was still just charged for the time. They were extremely friendly, timely and efficient. They also blew everyone out the water with their price.

I had a wonderful experience! They came right on time and were able to give me a status update when they would meet me at the new location. They wrapped and moved everything without a problem! No complaints!

The move was finished in only an hour and a half, and they even called the management when they asked for a price higher than what I was quoted and argued for the lower price, which was incredibly reasonable. Excellent customer service.