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85% Recommended
4 Years In Business
Company Details
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Service Details
Areas of Expertise
- Artificial Turf
View All Offerings and Cities Served
Cost Information
- Free Estimates
- Credit Cards Accepted
Reviews
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Showing 1-10 of 61 results
1.0
Dania G.
Round Rock, TX
4/12/2025
I feel compelled to share my experience after spending over $18k with US TURF. I initially chose US TURF for their prices and timely installation of their turf products. The installation process went fine for the most part, but once issues started to arise, their customer service became practically non-existent even though we are under warranty. Despite multiple follow-ups about the problems, and even follow ups about giving them more business I have received little to no response. It?s been extremely frustrating trying to get someone to take accountability or even communicate. This last experience prompted me to write this review as they have been so extremely unprofessional and to do it with clients that have spent so much money with them is quite upsetting. If you?re looking for a company that stands behind their work and values ongoing customer relationships, I would strongly recommend looking elsewhere.
2.0
Google Review
5/20/2024
I was good, until I had to reach out to them regarding a warrant claim. Zac and Jacob came to my house, they saw what was happening. Zac said that it was a miss on their part for not alerting that it could happen before the installation, he said that he would get it fixed and get back to me, but now he is ghosting me. He won't reply a single email, I managed to talk with him once over the phone, but nothing changed. I would definitively not recommend them to anyone.
5.0
Harvey W.
Las Vegas, NV
2/19/2019
This organization performed flawlessly. They took extra care to make sure my property and foliage was not damaged while performing the work.
4.5
Deirdre F.
Las Vegas, NV
2/18/2019
Very nice people
4.0
John D.
Henderson, NV
2/15/2019
0.50
Lynda G.
Las Vegas, NV
2/14/2019
It took over a week for them to cut back 2 lantana plants, 1 vortex and remove 1 small dead plant. I was charged $100.00. Totally unacceptable!
1.0
Rita R.
Henderson, NV
2/9/2019
high priced workers not trained for this kind of work
5.0
Pamela D.
Las Vegas, NV
2/5/2019
This is the business you want to use!!! They came out and gave me a quote on trimming my ivy (a very nasty job I might add) and kept in budget. Friendly and considerate. Did the job perfectly and cleaned up everything, even what dropped into the swimming pool. I would use them again and recommend anyone to hire them too!
5.0
James R.
Las Vegas, NV
1/30/2019
4.5
John E.
Las Vegas, NV
1/30/2019
All employees are very friendly and listen to you.
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