Total Mechanical Systems, LLC

I have the Total Mechanical Systems Total Comfort plan. It is wonderful I purchased the Comfort Plan when we installed our HVAC System. This is a great service plan for a reasonable rate. You get check ups on your HVAC, electrical, and plumbing systems.,You also have access to repair services, electricians, and plumbers at a discounted rate. Great overall plan to maintain your home or condo. Recently I had my annual Furnace/HVAC check up. The technician, Marquez, was professional, knowledgeable, and pleasant. Marquez really knew his stuff and explained to me how my furnace works and what the telltale signs are that I might need repairs. Fortunately I have not needed any repairs thanks to their great maintenance plan!

Very happy. Chris did great got my water back running fast thanks

Amazing staff! Simply put I would always a pen with Total Mechanical. They respected my home, my budget and my pet. Always a welcome provider in my home for repairs.

TMS, the only reason why Iâ m not giving zero star is because there is no option for it. This company shouldnâ t be doing business concerning heating systems, unless you want to be left in an icebox with no help. I met this company through Home Depot after purchasing a home for my family and needed a new system that works for both heat and cooling. The sales guy that came to our house was a okay at first but turned out to be a liar and a jerk. He proceeded to tell us that he has the system at his house and it worked great for him, also that he never needed a backup heat source. We had the old radiator/steam system for heat and I asked him if there would be a problem to remove them and convert to their split system because I have two young kids under 5 and the radiators have possibly of lead paint, also they get very hot. He told me itâ s fine I can remove them. We have a 2000+ square feet home and downstairs (kitchen, living, dining and office) he told us the 24 should work perfect for our heat, we agreed and they later called and told us the other customers have been complaining that the 24 is overheating so they will give us a 12 instead. I kept asking if this will be good for this area given the size and even the superior on the day of install told me Iâ m fine. Now that the old radiators are gone and we tried using this unit it doesnâ t work. Downstairs is an icebox. We reached out and they kept giving us the run around and then told us to reach out to Home Depot. After about a month of back and forth they told us that we can go back to the initial size 24 that we ordered but this would void our warranty. I even asked them if we couldnâ t get another 12 on the other side of the room to balance everything out and they kept telling us that they would have to remove the warranty. So they donâ t want to be responsible anymore for this unit if we go that route. How can you sell someone a product that suppose to work and after it doesnâ t you want to go back to our initial but have to remove the warranty. I seriously wonder if you guys have a family and if the shoes was on the other foot what you would do. Because of this company we canâ t move in the house and have to be waiting for warm weather because it is so cold. My youngest is 5 months and I explained all this but this company seem not to care about nothing other than profiting off hard working people trying to survive. I even went as far as to tell the guy to come and remove the stuff from our house and he told me â thatâ s not how it works, and that my wife didnâ t read the fine printâ . What kind of bs is that. I could go on and on about my experience. I wouldnâ t recommend my worse enemy to this company. No human should be treated like this and a lot of us wont understand until we have to go through it. Do better.

I want to express my sincere appreciation to TMS for the exceptional job they did in installing our HVAC system. From the initial consultation to the final installation, their team demonstrated professionalism, expertise, and a commitment to delivering top-notch service.

Polite, professional, and efficient. Showed up on time and completed the work on time.

Rob Annino the HVAC Technician did my annual inspection that Total Mechanical provided . Rob was Excellent. He was punctual, courteous, polite, and extremely knowledgeable. He did thorough inspections of my HVAC systems (gas furnace and out door AC unit/fan). He cleaned and made replacements where needed. In particular my Sauermann neutralizer cartridge needed cleaning. Rob answered all of my questions. Rob Annino is top notch as is Total Mechanical Systems. Their service plan is a great value. They also offer a great 24 hour emergency service.

Mike was great to work with. Would highly recommend.

Travis/Trevor my apologies not positive his name.. customer service gentleman was the greatest and Rob our service guy was excellentâ ¦ above and more Thank youâ ¦ I do think more communication is needed between the office and field just to make your business even better..

I highly recommend this company! Great customer service! Very professional and did a great job resolving problems in my indoor well water system. So appreciate all they did from start to finish!