Total Group, LLC

HomeAdvisor Screened & Approved

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98% Recommended

26 Years In Business

Company Details

Verified Licenses
Veteran Owned

Contact

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15115 Old Hickory Blvd
Nashville, TN 37211

Hours

Mon: Open 24 Hours
Tue: Open 24 Hours
Wed: Open 24 Hours
Thu: Open 24 Hours
Fri: Open 24 Hours

Sat: Open 24 Hours
Sun: Open 24 Hours

View All Details & Credentials

Achievements

Service Details

Residential Work
Commercial Work

Areas of Expertise

Heating & Furnace Systems
A/C & Cooling Systems

View All Offerings and Cities Served

Cost Information

Free Estimates
Credit Cards Accepted

Ratings

4.8

108 Verified Reviews

5

73
4

3
3

3
2

0
1

1

Highly rated for

Overall Rating
Value
Customer Service
Quality

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Showing 1-10 of 108 results

4.5 Sushanth K. Nashville, TN

11/28/2022

Repair Electric Furnace / Forced Air Heating System

Good company to work with

5.0 Binford R. Murfreesboro, TN

10/9/2022

Service a Geothermal Heating or Cooling System

Know what they or doing showed me what the problem was with my unit fixed the problem fair price good service if anyone needs service look no farther stop here

5.0 Jennifer B. Waynesboro, PA

7/27/2021

Repair or Service a Central Air Conditioning System

Great customer service, same day service

5.0 Ann L. Franklin, TN

1/8/2021

Install a Central Air Conditioning System

All the people I talked with were very helpfuln

5.0 Newman P. Lancaster, PA

11/25/2020

Install a Central Air Conditioning System

Outstanding work and very quick.

4.5 John S. Nashville, TN

11/3/2015

Repair or Install Gas Piping

Good work, but seemed very expensive for amount of work done.

5.0 Marta K. La Vergne, TN

7/5/2015

Install, Repair or Replace Plumbing or Fixtures

Great customer service and quick response time. Will hire again when needed.

5.0 Rose A. Chattanooga, TN

6/30/2015

Install, Repair or Replace Plumbing or Fixtures

The work was done quickly, efficiently and was effective by a helpful, courteous and knowledgeable professional.

5.0 Barbara K. Murfreesboro, TN

6/28/2015

Install, Repair or Replace Plumbing or Fixtures

This company came the next day and resolved a very tricky leak in a timely manner.

4.5 Chuck W. Brentwood, TN

6/16/2015

Install, Repair or Replace Plumbing or Fixtures

Installer arrived on time, which was very responsive to my call. He was able to diagnose the problem quickly and determine how to fix it. My only issue is that I didn't know that they don't also do the drywall repair once they tear into a wall or ceiling, so I had to get another contractor.

Showing 1-10 of 108 results Showing 0 of 0 results

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Total Group, LLC

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To find more licensing information for your state, visit our Licensing Requirements page. Note that some states require local or county level licensing and you should verify whether or not your pro is properly licensed.

HomeAdvisor's Screening Process

HomeAdvisor uses an extensive screening process to screen businesses and business owners/principals. We perform this screening when a business applies to join our network and, if the business is accepted, whenever concerns are brought to our attention. If you have concerns that a pro in our network doesn't meet these standards, please contact us to investigate. We're committed to maintaining a network of trusted home service businesses, and those who don't meet our criteria will be rejected or promptly removed from our network.

Criminal Background Check

Who does HomeAdvisor background check?

The owner or principal of each business in HomeAdvisor's network (with the exception of Corporate Accounts) must pass a background check. Unfortunately, we cannot perform a background check on every employee of a business—the background checks are performed only on the owner or principal. As always, we recommend that you conduct your own research on the businesses you hire, including making inquiries directly with the businesses regarding their employee background check policies.

What does the background check cover?

We use a third-party vendor to conduct a criminal records search in the county in which the business owner or principal works. Our third-party vendor uses a national criminal database ("NCD") to screen service professionals. Business owners or principals with felony arrests that carry a pending decision or who are convicted of felonies in the past 7 years ago will not be admitted to the network. Businesses or owners convicted misdemeanors or felonies, or who have dismissed charges or arrests on their records involving rape/incest, sex offenses, or lewd and lascivious behavior at any point in time will not be admitted to our network.

Our background check does not exclude service professionals unless the crime at issue is a felony.

*The comprehensiveness of the NCD varies by state. Please be aware that the reporting in the NCD is particularly limited in the following states: AL, CO, DE, GA, ID, IL, KS, LA, ME, MA, MI, MS, MT, NE, NV, NH, NM, SD, UT, VA, VT, and WY. After initial admission to the HomeAdvisor network, businesses are re-screened if a concern is reported to HomeAdvisor.

Corporate Accounts

Some businesses are employees, franchisees, dealers or independent contractors ("Corporate SP's") of larger national or "Corporate Accounts". When this is the case, we may match you with the Corporate Account or with one of their Corporate businesses. The above screening process does not apply to Corporate Accounts, as HomeAdvisor does not screen Corporate Accounts or Corporate businesses.

Verify Trade License HomeAdvisor checks to see if the business carries the appropriate state-level license. Verify Insurance As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services. Verification of State Business Filings For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located. Criminal Records Search HomeAdvisor uses 3rd party data sources to conduct a criminal search for any relevant criminal activity associated with the owner/principal of the business. Sex Offender Search We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located. Bankruptcy Search We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them. Legal Search for Civil Judgments We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them. Liens Search We use 3rd party data sources to check the principal/owner of the business for liens placed against them. Identity Verification (SSN) HomeAdvisor verifies the social security number(s) of the owner/principal for identity check purposes. This check applies primarily to smaller business entities. Identity Verification (Reverse Phone Lookup) We conduct a reverse business phone lookup to identify records matching the phone number information provided by the business.

NOTE: Member service professional information confirmed as described above may change or expire over time; while HomeAdvisor attempts to maintain accurate and up-to-date information, and confirms changes when notified, we cannot guarantee that profile and screening information is accurate. Therefore, we recommend that before working with a service professional you verify that information presented is still current and/or acceptable to you.
Please see HomeAdvisor's Terms and Conditions for a full description of how we screen Service Professionals
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HomeAdvisor Screened & Approved

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In Business Since 1999

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Heating & Furnace Systems

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HomeAdvisor's Screening Process

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What does the background check cover?

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