Titanium Grout Lines, Inc.

If you value your belongings, do not hire this company. I hired Titanium Grout Lines to re-grout my bathroom prior to moving in, and this was a big mistake. I had one suitcase in the closet with several items, including expensive designer sunglasses for $400 that I just bought, and the night prior to them working in my home, I acknowledged they were in there (I specifically opened my sunglasses case and saw them in there). I had not yet moved into the home, so there was no other traffic coming in, and unfortunately, I had to leave the home while they were working. After moving into the home (still, no other contractors had come in or people outside of my family), I went to get my sunglasses, and the case was there, but the sunglasses were taken, as well as my electronics case with my portable chargers and adapters. The owner of this business, Jason Rivera, took no responsibility and instead blamed it on the contractors he chose to hire and place in my home unsupervised. He said he fired them for other reasons. This owner clearly hires any person off the street and puts them in your home, but does not take responsibility for the damage they cause. Upon my filing a police report and submitting a claim to Thumbtack, Jason lied to Thumbtack, saying the police report was closed in order to have them not look into it further. Save yourself the headache of dealing with this type of person and business and risk your possessions getting taken. There are many other services to choose from.

For anyone who is looking for quality and someone you can depend on, I would definitely hire them, they quality is amazing and they do a great job.

Did a great job

The work was well done. Hector worked quickly and safely on the bathroom tile replacement. My daughter and I were very pleased. His personality is awesome and he keeps his word on attendance. We wish the company much blessings.

I loved the process of getting my bathroom redone and ceiling as well. Every step was done in a timely manner, The Carpenter made this process easy and hassle free. The pricing was great and the work was done within 1 week of initially speaking to the Carpenter. I would definitely use and recommend Pro Plex for others looking to get a job done smoothly without breaking the bank.

Love it

Hector and Jason are very pleasant they were very helpful and accommodating.

Very knowledgeable, professional, polite, caring people that fixed my tile problem. Two others {not from HomeAdvisor} have not been able to correct the same problem. Highly recommend them.

From talking with Jason, to when Mike/Evander did the work,all were very professional, the tile work was done exceptionally ,and they were very neat, very good value. Will use them again

They came on time and did an excellent job. They cleaned and re-caulked and re-grouted a moldy stall shower. They also put in a new tile floor. I realized that they did not complete a small section and they came back the next day and finished it.