Tioga Plumbing & Electric

They try to get you to buy a membership for future discounts. They came down on their price twice because I kept telling him it was too high. The job was completed fine, just a little expensive.

Nothing

The tech came out in response to a reported water leak. It turned out to be water that had frozen in the drain line. They could have lied about the cause to charge me, but didn't. Their honesty earned my repeat business.

Thorough and communicative, Mark, the lead plumber on the project, fully understood needs of a complex job and then executed perfectly and efficiently! We needed electric work first, then a full replacement of our tankless hot water heater. First Cameron and Ty on the electric team knocked that job out of the park, then Mark was able to come in and complete on schedule perfectly. The team coordinated and communicated with each other and me like true pros. Also, Michelle was very communicative and helpful with the many schedulings required to get it all specified and completed. I've worked with many good service organizations in the past but can easily say Tioga is bar-none hands-down the best!

Mark did a thorough job with our clogged toilet! I even purchased their yearly membership plan and got a hot water heater flush today as well Highly recommend!

Polite, efficient, they knew what needed to be done and got done.

Make sure you get what you want such as PVC total with no no rubber couples is best for value and long life of the pipeline

They are a little pricey but you get great professionalism and great installation so you get what you pay for. Will definitely use them again.

Excellent Customer Service!

Mark with Tioga Plumbing and Electric came to our rescue last evening. Mark was polite, compassionate and very respectful of the mess with our kitchen drain clog. He assessed the problem and told us along with the price upfront what he would need to do to fix our drain. We gave him the go ahead and within an hour and a half he was done and totally cleaned up after his equipment. He thoroughly explained every step of the way to my husband. Mark restored our belief that there are good, respectable and Class A service people out there. We will definitely be using Tioga again and will be asking for Mark if he’s available because he reminds us of how service people behaved and completed their work back 30-40 years ago where customer service really meant if your business was successful or not. Tioga and Mark restored our faith that customer service still exists. Call Tioga and ask for Mark as your service technician…you will be very pleased. The Smith’s