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5 Years In Business

Company Details

Contact

141 Chipwood Drive
Hendersonville, TN 37075
http://www.goatrestoration.com

Hours

  • Mon: 8:00 AM - 6:00 PM
  • Tue: 8:00 AM - 6:00 PM
  • Wed: 8:00 AM - 6:00 PM
  • Thu: 8:00 AM - 6:00 PM
  • Fri: 8:00 AM - 6:00 PM
  • Sat: Closed
  • Sun: Closed
View All Details & Credentials

Achievements

Service Details

  • Residential Work
  • Commercial Work

Areas of Expertise

  • Roofing
  • Siding
  • Windows
  • Gutters
View All Offerings and Cities Served

Cost Information

  • Free Estimates
  • Credit Cards Accepted

Ratings

4.6
25 Verified Reviews
  • 5
    22
  • 4
    1
  • 3
    0
  • 2
    1
  • 1
    1

Highly rated for

  • Quality
  • Value
  • Customer Service
Showing 1-10 of 25 results
4.5 Dave C. Nashville, TN
3/19/2022

Did great work. Would definitely hire again.

4.5 Barbara E. Madison, TN
1/19/2022

Technician came, inspected the damaged area, fixed it.

0.50 Jerrold D. Nashville, TN
10/4/2021

Dan came out and communicated great during the initial interaction. He was very punctual. He gave a price onsite and told me when the work would be completed. After that, it all went downhill. I called and text the Friday he was supposed to do the work and he finally text me back that evening blaming his assistant for not reaching out. He assured me they would be out on the next day or the following Monday. I explained to him it needed to be that Saturday because heavy rain was forecasted for Sunday and my roof is leaking in my house. He never responded so I gave him the benefit of the doubt that he was coming on Monday. Called and text him on Monday with no response. I finally found another contractor to do the job and text him to cancel the job. He finally text back? canceled, Thank You?. If you are looking for a professional to do work on your roof I highly recommend you not use Dan or Goat Restoration. Not only did he waste my time but I could have given the job to another deserving contractor had he simply said he did not want to do the work. Literally, my roof is leaking and I lost an entire week waiting on his company to perform the repairs. He is very unprofessional and once reading another review (I wish I had read further down before calling him) this seems to be the way he does business. Be careful if you decide to proceed with them.

Response from Company:

I did not do any work nor collect any deposit money from this customer. Quite the negative review for no work being done. I told the customer we were delayed and would have it done over the weekend or Monday. Rained out on the weekend, and then had it scheduled for Monday afternoon. Received a text asking, and then another text canceling before I had time to respond after my morning appts. Sometimes delays happen in scheduling. I apologized for the delay. I have hundreds of happy customers, and now 2 negative reviews, and this one did not even have work done.

5.0 Mike S. Cottontown, TN
10/28/2020

Reliable company would use again

5.0 Christine L. Gallatin, TN
8/14/2020

He showed up on time, took pics, and work was finished in a timely manner.

2.0 Chris M. Gallatin, TN
6/1/2020

Not very happy with how my repair went, I would be careful if I were you. Someone came out, was very knowledgeable, and found what would need to be done. I had a very detailed description of my quote to replace flashing, roof board, and shingles. Then after payment, I received a call stating the work was done and if I was satisfied - no one had been to my house nor touched my roof. Then a crew came with different people from the one performing the quote, needed me to explain what needed to be repaired. They claimed the boards were good, I needed to force them to remove more shingles to find the bad board. Then they had to run off a buy a board (it was on the work order that roofing board was needed). I called and explained my dissatisfaction and that I wanted the owner or the one who originally quoted to come and verify the work was performed properly. This was never done, nor was I contacted again asking if I was satisfied.

Response from Company:

Hi Chris, I am sorry to hear that your experience with Patrick did not meet your expectations. I am happy to speak to you, do another inspection and correct any issues you may have. You have my number. I have not received any calls since the repair was completed. Please call, text, or email me and I will take care of any issues with the completed repair. Thank you, Dan.

5.0 Scott T. Springfield, TN
6/1/2020

5.0 Faye H. Whites Creek, TN
5/16/2020

Dan was very prompt and courteous. He also appears to be an honest contractor. I noticed a minor leak on my ceiling although my roof replacement was less than 10 years old. Dan checked the roof & advised me the shingles were in good shape, but noticed a tiny opening between the roof & siding that allowed some rain to enter. His staff promptly repaired it. I have not noticed any more leaks.

Response from Company:

Thank you

5.0 Gina A. Nashville, TN
4/29/2020

Dan was very prompt with his responses and estimates. The work was taken care of within just a few days of hiring and completed in one day. Very pleased.

5.0 Bobby H. White House, TN
3/31/2020

This was a project to repair a roof leak adjacent to a chimney chase. Once I called, Dan came within a couple of hours. He was polite and professional. After going to the roof to discern the problem, he showed me pictures of what he discovered and explained how he proposed to repair this. Repairs were done and price was reasonable. I would hire them again, for sure.

Response from Company:

Thank you!

Photos

Goat Restoration
9
Roofing Projects

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