The Homestar Group

Great company, one of the workers was so helpful I was frustrated about the smell coming from basement and Christopher helped explain the entire process to me! Next day the smell was gone! I would definitely recommend them to my neighbors.

They fully understood what needed to be done to fix the issue and Matt worked very hard to finish the project within a day.

"the crew was professional and punctual and answered all questions we had. Kyle, Austin, Ryder, James, Louis and Victor we were professional and punctual. Kyle was super attentive and they were all careful with our belongings.

Homestar has been a breath of fresh air. My home had water damage in the kitchen downstairs and bathroom. I was DEVASTATED! They are very professional working with my Public Adjuster and I. Mike came to do an estimate/consultation he was very professional and kind. They were upfront with their insurance business license and disclosures. They are working with my PA to provide a detailed scope to my insurance company and completed my estimate within 3 DAYS! Iâ m very satisfied and definitely recommend working with HOMESTAR!

Very professional approach from Brian's estimate to Shaun's Project management and JJ's craftsmanship. Each step was reviewed before the work began and everyone agreed so there were no surprises. They were all a pleasure to work with and we are very happy with our new laundry room!

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I would say I had a positive experience with Homestar primarily due to my project manager Shaun Jimenez. Shaun was the consummate professional. He kept promises, met deadlines and truly listened to me as a customer. The end result is a beautiful home that I will enjoy for many years to come.

The people that were sent to help me so that restoration could begin were amazing! I have never seen the speed and the organization that was performed by Melody, Britt, and Nate when they arrived at my house. They were prepared , friendly and began right away and made things move in labeled boxes so fast they seem to disappear. The job I thought would last 5 days was basically done in 1. Thanks for sending me this crew and I would recommend them any time.

Do not use this company. Their prices are outrageous, the work is substandard and communication is horrible. I cannot understand why this company is still in business. A project that they promised would be finished by the end of June was not even close to being complete in October. I have so much documentation about this terrible company but Homestar just lies and tries to put the blame on me. It was the absolute worst experience I have ever had with any company ever. I cannot believe they got any positive reviews. Home Advisor recommended this company so I now know that Home Advisor cannot be trusted. I filed a complaint with BBB, but Homestar just told lies about my project and said they really wanted to finish the work. The work they did (which was very little) was substandard. People that actually saw their work would never ever use them. Homestar could never provide an itemized statement, crew very rarely showed up and when they did, they always had to leave to do other projects. All the many times that the crew never showed up, there was absolutely no communication with anyone from Homestar. They would not answer texts, emails, or phone calls. They lied to BBB saying that they had been trying to call us for 10 days (after we told them we were done dealing with them) to finish work. They had 6 months to finish a project that should have taken 1 - 2 months. It was a terrible experience from beginning to end and I cannot believe they are still in business. I have so much documentation about this company but there would not be enough space to list all the problems. They are dishonest con artists who steal your money and never even fix all the problems.

I am disappointed in understanding what I should have expected to be done. Yes they did remove the mold problem from my home. However I did not appreciate how my room was treated when moving different things around in my bedroom. Previously I had asked whether I needed to remove everything from the room. I was told that the workers would be able to take care of it. I did remove some of my more personal items but left the room as it was. When the job was so called finished, these things which were moved were not replaced but left for me to replace. There were still some personal things which were stacked in a manner for which if I was told should be removed, I would have placed and stored them in a better place. Also I had asked that only some of the carpet be removed due to the mold. Before I was told about the TOTAL removal of the carpet, it was done. The floor was also left with residual padding parts still on the floor. For the final results from the mold removal I didn't realize that I would have to hire someone else to replace the wall and its insulation plus the carpeting/padding.