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13 Years In Business

Company Details

Hours

  • Mon: Open 24 Hours
  • Tue: Open 24 Hours
  • Wed: Open 24 Hours
  • Thu: Open 24 Hours
  • Fri: Open 24 Hours
  • Sat: Open 24 Hours
  • Sun: Open 24 Hours
View All Details & Credentials

Achievements

Service Details

    Areas of Expertise

    • Carpet Install-Materials Not Provided by the Customer
    • Laminate & Hardwood Flooring
    • Carpet Sales and Installation
    View All Offerings and Cities Served

    Cost Information

    • Free Estimates
    • Warranty Offered
    • Credit Cards Accepted

    Ratings

    4.6
    261 Verified Reviews
    • 5
      209
    • 4
      31
    • 3
      5
    • 2
      4
    • 1
      12

    Highly rated for

    • Quality
    • Value
    • Customer Service
    Showing 1-10 of 261 results
    4.5 Dana H. Garden City, MI
    1/25/2023

    Carpet Guys installed my carpet back in 2019 â ¦ We had a water pipe busted up and water was all over our carpet â ¦ the same salesmen Robert came in and worked with me on getting the same color of carpet so my wife is happy about that â ¦ Christina Poppas worked patiently with me on the price and everything worked out very well â ¦ I recommend the Carpet Guys to do your future carpeting or floors â ¦ Great work guys ð

    4.5 Dana H. Garden City, MI
    1/25/2023

    Carpet Guys installed my carpet back in 2019 â ¦ We had a water pipe busted up and water was all over our carpet â ¦ the same salesmen Robert came in and worked with me on getting the same color of carpet so my wife is happy about that â ¦ Christina Poppas worked patiently with me on the price and everything worked out very well â ¦ I recommend the Carpet Guys to do your future carpeting or floors â ¦ Great work guys ð

    11/25/2022

    I had a great experience with the Carpet Guys. 1) The person who came to my home to measure and help me select the carpeting was Brendan, and he gave me time to discuss and choose what I liked. He was personable and kind and thorough and patient; that is, everything that a client expects from a business associate. I STRONGLY RECOMMEND HIM, HE DESERVES THE BEST!!! 2) On the day of our agreement for installation two guys came, but they thought my furniture was too much for two persons to lift, and they left without even being polite or letting me know that they were leaving... HOWEVER, a few days later, I got two younger guys, Sergio A. Rodriguez, and Ray Warminski, who installed my carpeting in a few hours all over my home, and I CANNOT PRAISE THEM ENOUGH. They worked nonstop, they did it with joy and a smile on their face, they went way beyond the call of duty to please me, they worked together nicely, and they made this difficult task and experience pleasant for me and my husband. I RECOMMEND THEM WITH MY UTMOST ENTHUSIASM, and I believe that these guys deserve only the BEST!!! It broke my heart to see how hard they worked and I believe that they could have more help for what they did, BUT I ONLY HAVE WORDS OF PRAISE FOR THEM. PLEASE REWARD THEM THE BEST WAY YOU CAN. THEY DESERVE IT!!!

    5.0 Vonda J. Southfield, MI
    9/19/2022

    The Carpet Guys was a great experience from the beginning to the end. The Installer's name was Omar, and he was awesome. He and the young man working with him took their time and made sure everything was perfect from the beginning of the installation to the end. They were very courteous, professional and worked very quickly. I was shocked when they were done, because it didn't take them long to complete two bedrooms. I would definitely recommend them to others.

    Response from Company:

    Hello Vonda, We are incredibly happy that you are happy with your new flooring! We will be sure to tell Omar how pleased you are with the work he did. Welcome to the Carpet Guys family!! - The Carpet Guys.

    5.0 Isaia P. Fraser, MI
    9/10/2022

    From start to finish, The carpet guys were 5 stars! My salesman Joe Laduke was awesome and he helped guide me towards the perfect carpet for my home. Jose the installer arrived when he said he would, introduced himself and got right to work. These installers work their tails off and he did an amazing job, even cleaning up after himself. I am all for supporting local businesses, and I would definitely recommend this company to anyone looking for professional, top notch service. THANK YOU CARPET GUYS.

    Response from Company:

    Thank you.

    5.0 Don L. Berkley, MI
    9/9/2022

    Entire process from consultation to installation went quickly and smoothly. Mia was friendly, thoughtful, and thorough during consultation. She presented multiple options at different price points for consideration based on my needs. Installation was scheduled less than a week later. Sergio R and Gilbert G were friendly and professional installers. They were cautious when moving furniture and communicated additonal instructions well. Installation only took one day as quoted and they did not leave a mess behind. The carpet feels excellent and I am satisfied with the service.

    Response from Company:

    Thank you.

    3.5 Denyale K. Southfield, MI
    8/13/2022

    One of two installers walked through my home into the living room and out the front door without asking and did not have booties on his feet. He claimed he did this because the garage door was closed and he needed to go to the truck. All he had to do was ask me to open the door instead of walking right past me as if he owned my home. Very disrespectful. We do not even walk through our house with our shoes on. I called the salesperson to complain and he said that he would let the installation manager know and that I would receive a call from her, but it never happened. We were asked to leave a review during the sales pitch, but I am sure this is not the review they expected to receive. We just wanted a call back from the manager - apparently, this was not important to them.

    7/26/2022

    Carpet Guys just installed our whole house with gorgeous luxury vinyl plank floors and new molding throughout! It has transformed the entire look of our house. Our in home salesman was terrific and helped us pick out our flooring. The installers were fabulous, friendly, on time and efficient. Nick, the installation manager, stopped by during the install to check on things. Super nice guy and appreciated him checking on the progress. Finally, Paul called to see how we were enjoying our new floors and wanted to make sure our experience was top notch. We also got a vacation voucher just for getting new floors!!! I highly recommend the Carpet Guys!

    Response from Company:

    Sharon, it is an absolute pleasure to help transform your entire house with new flooring. We will let Nick, Paul, and the rest of the team know how happy you are will the results. Thank you for choosing The Carpet Guys.

    7/23/2022

    From the initial appraisal to the final installment, The Carpet Guy went above and beyond any customer service expectations I had. They showed on time, offered a great price, very personable and worked around my wifeâ s schedule. The quality of the carpet is second to none as well as the service. Even if you can find a company through a SUB-contracted nightmare at L-owes or HD you are not going to find personal service that the company stands behind and is accountable for through the entire process. Thank you Carpet Guys, you have earned a lifelong customer.

    Response from Company:

    Jasen, we are thrilled we could go above and beyond on the flooring experience everyone deserves. Welcome to The Carpet Guys family!

    7/11/2022

    Met with a great salesperson, got a really good price on carpeting I had seen for more elsewhere, and the installers - Basil and Roberto - did a great job. It was a big bedroom with large pieces of furniture and they did an amazing job! Highly recommend this company.

    Response from Company:

    Thank you so much, Rebecca! We are so happy to hear how well things went on your install. We appreciate you choosing us for your flooring project!

    Photos

    The Carpet Guys, LLC
    7
    COREtec Constelleation
    2
    White Carpet Inspiration
    3
    Gray COREtec Inspiration
    3
    Coastal Master Bedroom

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