The Carpet Guys, LLC

4.58 |224 Verified Ratings

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The Carpet Guys, LLC

4.58 | 224 Verified Ratings

Write a Review

View Service Area

248-509-5623

977 East 14 Mile Road
Troy, MI 48083

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Profile

The Carpet Guys, LLC

High Quality Carpeting and Flooring at Affordable Prices

The Carpet Guys is a family-owned, shop-at-home flooring retailer located in Troy, Michigan, with an A+ rating from the Better Business Bureau. In addition to winning multiple Super Service Awards from Angie's List users, The Carpet Guys hold the distinction of being a six-time winner of The Macomb Daily's Readers Choice award for Best Carpet and Flooring Store and winning the Best Boutique Flooring Retailer award from WDIVs (Channel 4) viewers. The Carpet Guys specialize in the sales and installation of carpet, vinyl, laminate, and hardwood flooring. We offer convenient day and evening appointment times seven days a week and provide our customers with lifetime installation warranties, furniture-moving services, and upgraded premium padding at no additional cost.

Achievements

Learn how HomeAdvisor screens and approves their pros.

Service Area

Ann Arbor
Warren
Detroit
Farmington
Troy
Dearborn
Southfield
Livonia
Sterling Heights
Bloomfield Hills
Lake Orion
Novi
Utica
Rochester
West Bloomfield
Waterford
Howell
Clarkston
Clinton Township
Flint
Burton
Saint Clair Shores
Royal Oak
Mount Clemens
Macomb
Brighton
Ypsilanti
Birmingham
Commerce Township
New Haven
Westland
Auburn Hills
Riverview
Belleville
Grosse Pointe
Washington
Canton
Garden City
Northville
New Baltimore
Dearborn Heights
Highland
White Lake
Redford
Milford
Grand Blanc
Oxford
Pinckney
Pleasant Ridge
Taylor
Oak Park
Leonard
Flat Rock
Lincoln Park
Rockwood
Richmond
Romeo
Southgate
Berkley
Harrison Township
Union Lake
Whitmore Lake
Clawson
Wixom
Hazel Park
Trenton
Chelsea
Franklin
Gregory
Drayton Plains
Holly
Swartz Creek
Roseville
Ray
Walled Lake
South Lyon
Dexter
New Hudson
Lakeville
Madison Heights
Romulus
Wayne
New Boston
Eastpointe
Huntington Woods
Davisburg
Fraser
Center Line
Harper Woods
Ortonville
Melvindale
Keego Harbor
Ferndale
Grosse Ile
Armada
Allen Park
Saline
Plymouth
See All >

Services Offered

Flooring & Carpet

Website

http://www.carpetguys.com/?src=homeadvisor

Areas of Expertise

Carpet Install-Materials Not Provided by the Customer
Laminate & Hardwood Flooring
Carpet Sales and Installation

Product Brands Used

Armstrong
Mohawk
Shaw Industries Group, Inc.
Stainmaster
Dream Weaver
Phenix

Quick Facts

Business Hours

Monday:

7:00 AM to 10:00 PM

Tuesday:

7:00 AM to 10:00 PM

Wednesday:

7:00 AM to 10:00 PM

Thursday:

7:00 AM to 10:00 PM

Friday:

7:00 AM to 10:00 PM

Saturday:

8:00 AM to 9:00 PM

Sunday:

8:00 AM to 9:00 PM

(Please call to confirm)

Warranty Offered
Free Estimates
Credit Cards Accepted
Warranty Description: Lifetime Installation Warranty

Credentials

In Business Since: 2010

Memberships & Affiliations

Certified Flooring Installers
Flooring Installation Association of North America (FIANA)
International Certified Floorcovering Installers Association (CFI)
Accredited A+ Rating with The Better Business Bureau
BBB

Green Certifications

Eco-Friendly. American Made Products. Made of recycled materials

Awards

Accredited A+ Rating with The Better Business Bureau
Angie's List Super Service Award 2011 - 2021
Readers Choice Award - Best Flooring and Carpet retailer 2010- 2021 Macomb Daily
Best of Metro Detroit - Best Carpet and Flooring Dealer

Screening

HomeAdvisor Screened. View Details

HomeAdvisor allows Service Professionals to post information about themselves and their business on their profile. HomeAdvisor does not review or verify the information or representations set forth in those profiles, as they are self-reported by the Service Professional.

HomeAdvisor verifies state-level licensing where applicable - note: some states require local or county level licensing and you should verify whether or not your pro is properly licensed.

To find more licensing information for your state, visit our Licensing Requirements page.

Business Overview

Community Involvement

Macomb Chamber of Commerce

Macomb Sheriff Marine Safety Division Sponsor

Downtown Development Authority event sponsor Mount Clemens, MI

Chaldean American Chamber of Commerce

Salvation Army

How We Got Started

I chose to work in this industry because It's fun and I love what I do so I never feel like I am ever really working. .

I love working in Metro Detroit Area (pref. Macomb County MI) because I love colors and helping people brighten up their homes.

We started in this industry in 2009.

We describe our business as Rooted in the community

Why Michigan?

I have worked for the biggest names in the industry in several different states but Michigan is where I call home & I support our local community!

Profile Photos Ratings & Reviews

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Photos

The Carpet Guys, LLC

My Work

4 Projects

COREtec Constelleati...
7 photos

29968683
White Carpet Inspira...
2 photos

29968683
Gray COREtec Inspira...
3 photos

29968683
Coastal Master Bedro...
3 photos

29968683

Profile Photos Ratings & Reviews

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Ratings & Reviews

The Carpet Guys, LLC

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.

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Showing 1-10 of 226

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5.0 | 01-17-2022

Review by: Angela C. in Dearborn Heights, MI

Project: Install Carpeting

Robert T. was excellent. He knew what he was talking about and was very much full of information. The installers were excellent also. Rafeal was the head guy, he and his partner were very quick and efficient. also very friendly.

Response by The Carpet Guys, LLC: Hello Angela , Great news on such an outstanding project with fantastic results. We appreciate you trusting us to provide you with the best solutions to your needs!

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5.0 | 01-16-2022

Review by: Steven G. in Redford, MI

Project: Install Carpeting

These guys were great for sales to install

Response by The Carpet Guys, LLC: Great to hear! We only give our customers the best experience possible, so you can continue to come back to us for your future needs! Welcome to the Carpet Guys Family!!!

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5.0 | 01-14-2022

Review by: Danielle L. in Hartland, MI

Project: Install Carpeting

The sales representative we worked with, Brian E., was a pleasure to work with and, without hesitation, we want to work with Brian E. again when we need new carpet for a different space. We didn't feel rushed or pressured to make a decision during our appointment. We had actually planned NOT to purchase carpet during our initial appointment with Brian E. and had planned to look at our options, think about it for a few days, and then make a decision and call back to purchase carpet. However, Brian E. answered our many, many questions, we found the perfect carpet for our space, Brian E. was able to arrange delivery within the time frame that we needed, and we changed our plan on the spot and purchased carpet by the end of our meeting. Sergio and his team installed our new carpet. They were fast, polite, professional, and fun. (We didn't know how they would get the carpet down our stairs that make a 90-degree turn but they made it happen without scuffing the walls!) We also wanted to use a pewter-colored gripper strip where the carpet transitioned to concrete floor under closet doors instead of the silver or gold options offered by The Carpet Guys and they were able to accommodate our request and use and install the pewter strips that we had purchased. We eventually plan to replace more carpet and when we do, we will be reaching out to work with Brian E. at The Carpet Guys and we will be requesting installation by Sergio and his team. Our sales and installation experience with The Carpet Guys, Brian E., Sergio, and Sergio's two hardworking installers all exceeded our expectations!! Highly recommend.

Response by The Carpet Guys, LLC: Hello Danielle, This review is music to our ears! We are so glad you had such a fantastic experience. We appreciate that you would recommend us and encourage you to participate in our referral program - our best source of advertising is word of mouth. Welcome to The Carpet Guys family!!

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5.0 | 01-04-2022

Review by: Leo M. in Clinton Township, MI

Project: Install Wood or Stone Laminate Flooring

Awesome. The installers were quick and professional and did an awesome job.

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5.0 | 01-03-2022

Review by: Greg S. in Harper Woods, MI

Project: Install Wood or Stone Laminate Flooring

The Carpet Guys was very professional. They did an excellent job on my laminate flooring . I would like to thank Jonathan the sales representative and Ramsey the installer for being so knowledgeable and doing a beautiful job. I have received so many compliments on my new floors.

Response by The Carpet Guys, LLC: Hello Greg, What fantastic feedback!! We are so grateful you took the time to let us know about your exceptional experience. We will also pass along your review on how well of a job they did! Only the best for our customers. Welcome to the Carpet Guys family!

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5.0 | 12-29-2021

Review by: Dennis S. in West Bloomfield, MI

Project: Install Carpeting

We love our new floors from The Carpet Guys. Our experience with them was great from beginning to end: From Jeremy, our friendly salesman; to Dawn, who helped us in the showroom and got us scheduled; to David and Stephen, who installed our beautiful pergo floors; to Raphael and Sergio, who put in our new carpet. We enjoyed working with them all, and welove looking at the result. The Carpet Guys is a company that genuinely cares about their customers and employees.

Response by The Carpet Guys, LLC: Hello Dennis, Great to hear! We only give our customers the best experience possible, so you can continue to come back to us for your future needs! Welcome to the Carpet Guys Family!!!

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5.0 | 12-29-2021

Review by: Ryan H. in Clinton Township, MI

Project: Install Carpeting

From my in-home appt with my sales rep (Joe L) to the install my experience was amazing. I have received carpet from them before and got the same installer, Rafael. Rafael is so professional and nice and his quality of work is amazing. Definitely refer them to everyone I know!

Response by The Carpet Guys, LLC: Hello Ryan, We LOVE to hear this! We are so glad you had such a fantastic experience. We will let Rafael and Joe know about the kinds of words you have written. Welcome to The Carpet Guys family!!

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5.0 | 12-21-2021

Review by: Tina P. in New Hudson, MI

Project: Install Vinyl or Linoleum Sheet Flooring or Tiles

Can not say enough about The Carpet Guys. My sales representative Brian was great did not pressure us into a decision. David installed the carpet it looks and feels great and Nick installed the vinyl floors and he did a great job. They all were professional and did not leave a mess. Very friendly. Highly recommend. After it was all done a few days later Amanda called to check in and make sure all was good. Great Company.

Response by The Carpet Guys, LLC: Hello Tina, Great to hear! We only give our customers the best experience possible, so you can continue to come back to us for your future needs! Welcome to the Carpet Guys Family

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5.0 | 12-16-2021

Review by: George V. in Livonia, MI

Project: Install Carpeting

Steve and David were excellent. A+ service, highly recommended and did a great job top to bottom.

Response by The Carpet Guys, LLC: Hello George, We LOVE to hear this! We are so glad you had such a fantastic experience. We will let Steve and David know about the kinds of words you have written. Welcome to The Carpet Guys family!!

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5.0 | 12-16-2021

Review by: Thomas G. in Canton, MI

Project: Install Carpeting

They were on time and fast!

Response by The Carpet Guys, LLC: Hello Thomas, We LOVE to hear this! We are so glad you had such a fantastic experience. We will let the team know about the great feedback you have written. Welcome to The Carpet Guys family!!

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Ann Arbor Flooring & Carpet Contractors

4.58

224 Verified Ratings

177

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