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That Water Place

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43 Years In Business

Company Details

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Contact

523 Northwest Enterprise Drive, Suite B
Port St Lucie, FL 34986

Hours

  • Mon:
  • Tue:
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  • Sun:
View All Details & Credentials

Service Details

  • Residential Work

Areas of Expertise

  • Water Treatment
  • Water Purification
View All Offerings and Cities Served

Cost Information

  • Free Estimates
  • Credit Cards Accepted

Ratings

4.5
8 Verified Reviews
  • 5
    7
  • 4
    0
  • 3
    0
  • 2
    0
  • 1
    1

Highly rated for

  • Quality
Showing 1-8 of 8 results
5.0 Kathleen M. Fort Pierce, FL
8/16/2023

Great people. Family owned. Amazing work.

5.0 Leslie F. Port Saint Lucie, FL
2/16/2023

Knowledgeable and helpful

5.0 Carol M. Fort Pierce, FL
1/25/2023

Very nice young man. Very efficient

5.0 Greg V.
1/19/2023

He shows up when they say they will, Seeks highest customer satisfaction.

1.0 Brandon M. Tallahassee, FL
10/28/2021

Hired them to take care of the well water system in May. There were some miscommunications and services were performed that werent approved. The tech that came to the house was very rude and unprofessional but after a long talk with the owner everything was resolved. I understand people have bad days and give everyone the benefit of the doubt. We continued to use them for salt delivery and have not had issues in that arena. Last week our water system started leaking. I called and made an apt for it to be fixed. I was told the tech would be out 10/21 to fix the problem. The tech didnâ t show up 10/21. I called again and said that the problem wasnâ t an emergency but needed them out asap as the problem was getting worse. They told me the tech would be there 10/22 or 10/23 at the latest. The tech never showed again. By Monday 10/25 the problem became an emergency. The water system had a significant leak and pressure in the house had dropped dramatically. I called again to let them know the urgency and was assured the tech would be out 10/26. The tech no showed 10/26 again. I called to find out what happened and she promised he would be out 10/27. Throughout the day 10/27 I called 3 times to make sure he would still be there. Each time I was promised that the tech would arrive. The tech never showed up. I would not recommend this company to anyone. They have poor customer service and when you are having water system problems with 3 children under 4 years old they continue to make false promises with no intention of fulfilling their promises. Will cross post this on our community forum to warn our neighbors as well

Response from Company:

We have never worked for Brandon M in Tallahassee FL which would be a 5 to 6-hour drive each way.

5.0 Aj A. Fort Pierce, FL
6/18/2021

family owned and operated by VERY good people. I will use them year after year moving forward. VERY satisfied

5.0 Martine V. Fort Pierce, FL
11/29/2018

That Water Place was very accommodating on scheduling us to have our water tested! My husband and I appreciated Rodney's honesty! They did a wonderful job installing the new Ozone system! I'm completely pleased!

5.0 Matt B.
10/26/2017

I don't think you can find a better product for the money and best product and service I found.

Photos

That Water Place
4
Ozone Systems

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