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31 Years In Business

Company Details

  • Verified Licenses
  • Bilingual
  • Veteran Owned

Contact

1902 Vandalia Street, Suite 100
Collinsville, IL 62234
https://www.trusttiger.com/

Hours

  • Mon:
  • Tue:
  • Wed:
  • Thu:
  • Fri:
  • Sat:
  • Sun:
View All Details & Credentials

Achievements

Service Details

  • Residential Work
  • Small Jobs Welcome

Areas of Expertise

  • Electrical- Panels, Lighting, Receptacles- Repair, Service, Install or Replace
  • Kitchen & Bathroom Faucets, Showers, Fixtures and Pipes - Repair, Install or Replace
  • Sump Pumps, Drains & Sewers - Clear, Replace or Install
  • Heating & Air Conditioning Systems- Repair, Service, Install or Replace / Duct Cleaning & Sealing
  • Water Heater/ Tankless Water Heater - Repair, Service, Install or Replace
View All Offerings and Cities Served
Deals

Cost Information

  • Warranty Offered
  • Trip Charge May Apply
  • Credit Cards Accepted
  • Save $156

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Ratings

4.1
159 Verified Reviews
  • 5
    97
  • 4
    31
  • 3
    12
  • 2
    3
  • 1
    16
Showing 1-10 of 159 results
4.5 Tonya P. Bloomington, IL
11/16/2022

Did a great job but a bit pricey.

Response from Company:

Thank you for sharing this feedback, Tonya. Although our prices may seem high to you, they represent the utmost quality and professional service you wont receive from many other companies. We present options that we believe would best suit our customers needs not only now, but for years to come. The total price of the services we provide includes not only the diagnostic, but immediate service from a drug-free, background checked, skilled electrician and warranty on the work performed from a company that has been in business over 27 years. Customer satisfaction is our number one priority; if you have any questions regarding this job, please give our office a call at 309-807-4483. I appreciate you taking the time to leave us a review and thank you for choosing Tiger.

5.0 Karen P. Fairview Heights, IL
10/7/2022

Best customer service I have ever experienced. Zac, our tech was very knowledgeable and friendly. He was running late for appointment but kept in touch. He was very thorough and cleaned up properly. He answered my questions and I appreciated his suggestions. I look forward to doing business again with all my projects.

Response from Company:

Karen, thank you for your kind words and for choosing Tiger! I will make sure Zac is recognized for his great service!

4.0 G R. Peoria, IL
3/5/2022

think $1000.00 too hi since i already had water heater

Response from Company:

I take your concerns seriously and would like the chance to address them with you, however, I am having difficulty locating your customer records within our database. I take special pride when you hire us for your water heater installation needs, our entire company works hard to make sure your experience with us is hassle-free and enjoyable, and I am sorry you feel we missed the mark for you this time. Please give our office a call to discuss your concerns further.

4.0 Bill H. Staunton, IL
1/5/2022

They did a good job but they were over 2 hours late and they didn't call to say anything.

Response from Company:

Thank you for taking the time to share this feedback, Bill. While I am happy to hear you were satisfied with the work performed in your home, I apologize for any frustration you experienced in regards to the unexpected delay mentioned in your review. I take special pride when you hire Tiger for your plumbing projects, our entire company works hard to make sure your experience with us is hassle-free and enjoyable. Customer satisfaction is our top priority and my Customer Care Manager has attempted to contact you in regards to this concern. To discuss this issue further, please give us a call back at (618)254-6283. We would be happy to make things right for you!

5.0 Lori D. Peoria, IL
12/1/2021

Redid all gas lines

Response from Company:

Thank you for choosing Tiger, Lori!

5.0 Michael S. East Carondelet, IL
6/6/2020

STEVE HELMS was awsome if you gonna use them he is the best. He was so good my son cried when he left and that's saying alot...

Response from Company:

Michael, thank you for your feedback. We agree, Steve the best! I will be sure to share your kind words with him during our weekly team meeting. Thanks for choosing Tiger.

5.0 Penny B. Millstadt, IL
1/7/2020

Really nice guys! Very knowledgeable and explained everything very well!

Response from Company:

Thanks for the review, Penny!

5.0 Wyette S. Maryville, IL
10/31/2019

What I like about Tiger Plumbing is that before they come out they send you and text message with the picture of the tech with a profile and I that is very good. You can also track them while they are on their way. They were very personable.

Response from Company:

Wyette, thank you for the feedback! We strive to always be improving our customer experience, and I'm glad you appreciate it. Thank you for choosing Tiger!

5.0 Laura B. Glen Carbon, IL
10/9/2019

Very pricey but they did an excellent job

Response from Company:

It's feedback like yours that helps improve our customer experience, Laura. I want to make sure you're completely satisfied and will have a Customer Care Representative reach out to you regarding your concerns. Thank you for the review and for choosing Tiger!

5.0 Glynda J. Pontoon Beach, IL
9/6/2019

The company is outstanding from the person who answer the phone to the people doing the project. They way they handle the experience is top notch. I felt very comfortable having them in my home. I was informed of who would be coming and when they would be here. Which was very nice. They were a bit pricey but the fact of feeling so comfortable was a definite plus

Response from Company:

Glynda, thanks for the review. It's feedback like yours that only helps improve our customer experience. I will be sure to recognize everyone involved with your project at our weekly all-hands meeting. Thank you for choosing Tiger!

Photos

Tiger Services, LLC
12
Tiger Pics
11
Basement/ Crawlspace
4
Bathroom Remodels
Water Heater Service
Tankless Water Heater
Bathroom Remodel
Plumber Service

HomeAdvisor allows Service Professionals to post information about themselves and their business on their profile. HomeAdvisor does not review or verify the information representations set forth in those profiles as they are self-reported by the Service Professional.

To find more licensing information for your state, visit our Licensing Requirements page. Note that some states require local or county level licensing and you should verify whether or not your pro is properly licensed.

Seal of Approval

What is the screening process that Service Professionals go through in order to become members of the HomeAdvisor network?

  1. Verify Trade License
    HomeAdvisor checks to see if the business carries the appropriate state-level license.
  2. Verify Insurance
    As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services.
  3. Verification of State Business Filings
    For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located.
  4. Criminal Records Search
    HomeAdvisor uses 3rd party data sources to conduct a criminal search for any relevant criminal activity associated with the owner/principal of the business.
  5. Sex Offender Search
    We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
  6. Bankruptcy Search
    We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
  7. Legal Search for Civil Judgments
    We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
  8. Liens Search
    We use 3rd party data sources to check the principal/owner of the business for liens placed against them.
  9. Identity Verification (SSN)
    HomeAdvisor verifies the social security number(s) of the owner/principal for identity check purposes. This check applies primarily to smaller business entities.
  10. Identity Verification (Reverse Phone Lookup)
    We conduct a reverse business phone lookup to identify records matching the phone number information provided by the business.



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